
Reception of visitors, messaging and taking incomimg calls. Provided basic support to ffice operations, basic administrative duties (typing, filing, emailing, cash banking and preparing boardroom for official meetings. Providing refreshments and office cleaning duties.
Taking incoming calls from respondents and providing satisfactory answers to enquiries, by telephone or electronic mail. Information and data capturing of information. Escalating issues to senior staff.
Reception of visitors, messaging and taking incomimg calls. Provided basic support to ffice operations, basic administrative duties (typing, filing, emailing, cash banking and preparing boardroom for official meetings. Providing refreshments and office cleaning duties
Preparations Assistant: Preparation and mailing of endowment policy maturity letters to policyholders.
Values Assistant: Investigation and reconciliation of unpaid policy maturity claims. Update policy holder records. Tracing of policy holders using ITC system. Correcting of policy records through journals and movement transactions. Record alterations (eg. cash withdrawal instead of a loan). Various administrative duties.
Binding issued policy contracts to folders and mailing them to brokers, branches. ensuring outgoing mail in good condtion.
Receiving of new policy proposals (applications for insurance) from brokers and preparing them (removing staples and cutting) for underwriters and issuing clerks. sorting other incoming mail and filing them for easy access.
Receiving of completed population census records, coding the data from hard copy to electronic system.