Proficient in multiple software applications, including the latest version of blender, most of the Microsoft Suite Applications, and the Adobe Suite Applications
Kelso Louw
Junior Designer
Johannesburg
Summary
As a passionate future architect, I have made a commitment to actively learning about PICHA's principles, methodology, and projects while also honing my fundamental design skills. I have worked to develop both creatively and practically since matriculating, finishing a foundation course in architectural design, obtaining practical customer service experience, and honing my IT problem-solving abilities. My communication, flexibility, and technical fluency have all improved as a result of these experiences—skills I think are critical for success in a fast-paced design setting like PICHA's. I can't wait to join your team, take on knowledge from your creative work, and develop into a well-rounded architectural practitioner.
Overview
1
1
year of professional experience
Work History
Technical Support Agent
Afrihost
03.2024 - 07.2024
- Assisted clients with troubleshooting connectivity problems, account management, and service-related questions.
- Provided timely and effective technical support to customers via WhatsApp, addressing a wide range of inquiries and issues.
- Maintained a high level of customer satisfaction by delivering prompt, friendly, and professional service.
- Participated in training sessions to improve technical skills and customer service techniques.
Bartender/Flair Bartender
Flair Bar
08.2024 - Current
- Completed an international bartending course, mastering classic cocktails, mixed drinks, and non-alcoholic beverages.
- Demonstrated a strong understanding of bartending principles, and customer service etiquette.
- Provided bartending services for high-profile events, including:
- South African Thai Embassy functions.
- DSTV Delicious Festival 2024.
- Adopt-a-School Foundation events attended by notable guests, including the president.
- Managed mobile bar setups and breakdowns, ensuring a clean and organized workspace.
Food Delivery Driver
The Valley Grill and Restaurant
10.2024 - Current
- Delivered food orders promptly and efficiently to customers, ensuring timely, and accurate service.
- Ensured the safe transportation of food items by following proper handling and delivery protocols.
- Communicated effectively with kitchen staff to coordinate order preparation and delivery times.
Education
Graduate Certificate - Architecture (Foundation Course)
AIE (Academic Institute of Excellence)
Midrand, South Africa 04.2001 -
High School Diploma -
Cedarwood College
Johannesburg 04.2001 -
Skills
Design Implementation: Skilled in translating concepts into functional and aesthetically driven design solutions
Project management: The capacity to efficiently plan, coordinate, and support small-scale projects while paying close attention to detail
Adobe Creative Suite: Able to create layouts, visuals, and presentations using Adobe Photoshop, Illustrator, and InDesign
Client satisfaction: centred on comprehending the needs of the client and providing results that complement their goals and expectations
Customer service: Skilled at offering solution-focused, patient, and transparent assistance in high-stress situations
Technical troubleshooting: Excellent problem-solving skills for effectively identifying and fixing software and IT-related problems
Software
Hobbies
I thoroughly enjoy hobbies that align with my creativity and love for outdoor endeavors. I play Guitar regularly and used to take lessons and compete in the Eisteddfod. I love sports and activities in nature including hiking, dirtbiking, surfing, camping and gym. I find a great balance between the quiet and focused week days, to the adrenaline packed weekends.
Timeline
Food Delivery Driver
The Valley Grill and Restaurant
10.2024 - Current
Bartender/Flair Bartender
Flair Bar
08.2024 - Current
Technical Support Agent
Afrihost
03.2024 - 07.2024
Graduate Certificate - Architecture (Foundation Course)
AIE (Academic Institute of Excellence)
04.2001 -
High School Diploma -
Cedarwood College
04.2001 -
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