Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success! Recently found interest in Information Technologies and looking to further pursue my career in the CyberSecurity Field.
Overview
11
11
years of professional experience
10
10
Certifications
2
2
Languages
Work History
Junior Presales Engineer
Obscure Technologies
02.2023 - Current
Provide pre-sales technical support to customers.
Assist in the sales of cybersecurity solution products and services, ensuring that all customer requirements are met.
Use a broad subject matter expertise to influence customers towards cybersecurity solutions.
Provide both external and internal consultations and assist sales teams with demo's, POC's and maintaining the right product messages, customer support and training.
Participated in strategy planning and customer negotiations.
Develop training plans in alignment with the Pre-Sales, to ensure that all assigned partners had the right knowledge to propose and support the Obscure portfolio.
Develop and maintain strong relationships with the technical teams, customers and partners.
Analyze competitor products and services to outline the advantages and disadvantages of competitor products.
Manage and maintain relationships with existing and new resellers / end users.
Attend to reseller and end user queries.
Provide technical support to resellers and acted as a post sales engineer to assist partners with their existing products in their infrastructure.
Successfully responded to RFPs for resellers and advised on the best products for their business case.
Proposed and implemented proof of concepts (POCs) for demonstration of products and technologies in the customer environment.
Qualified and quantified value propositions from product/technologies at Distributor level.
Designed customized solutions considering availability, capacity, and functionality, resulting in a Bill of Material BOM that sales could produce a quote from.
Conduct both formal and informal training to resellers, end users as well as internal staff members.
Maintain and achieve vendor required technical accreditations and assisted in leading technical discussions with partners.
Cross and upsell of available products/technologies.
Engage in presentations and training for our in-house interns, partners & end users.
Recruitment Consultant
Latelatatsi
1 2020 - 12.2022
Negotiating contracts
Headhunting for new and fitting candidates
Interviewing and assessing prospective applicants and matching them with vacancies at client companies
Screening candidates and drawing up shortlists of candidates for clients to interview
Organizing interviews and selection events
Making arrangements for advertisement of vacancies
Designing advertisement of vacancies
Helping applicants to prepare for interviews
Building relationships with clients
Employ recruiting methods to attract candidates
Evaluate resumes and applications
Understand client requirements
Tracked key dates and deadlines and maintained specific personnel lists
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Managed the onboarding of new employees, including processing paperwork, conducting orientations and providing information such as compensation, benefits and the opportunities for promotion
Screened and pre-interviewed candidates referred for hiring consideration
Compiled and analyzed data and reported on recruiting metrics
Scheduled interviews with management teams
Managed recruitment by posting positions, sourcing, interviewing and extending offers
Met with new hires to conduct orientation and on-boarding sessions
Organized background checks and drug screening processes
Filled vacancies with top candidates by developing targeted recruitment strategies, vetting applicants and onboarding new employees
Maintained accurate and current employment records for all positions and team members
Stayed up to date on legal standards and guidelines such as equal employment and the protections for workers with disabilities
Engaged candidates to quickly determine skills and motivation.
Conveyancing Secretary
Snyman De Jager Attorneys
03.2019 - 12.2020
Transcribed legal documents and phone conversation
Open physical and online (Lexis Convey) files of new clientele
Relevant person and property searches on
Windeed
Performing searches on clients, marital status etc
Requesting additional documents from Deceased Administrators
Checking for Bond relating to properties and initiating cancellations (ABSA)
Contacting heirs relating to property of the deceased
Full FICA and Compliance vetting of clients
Drafting legal documents, ie, Title Deed, Heirs Consent, 4(1)(b), Power of Attorneys etc for Acquiring Signature from Heirs and Attorneys
Attending to registration of various instructions: Conventional and Sectional Title Transfers
Applying for Municipal clearance certificates
Preparing the deceased's estate for lodgment at the Deeds Office
Following up with clerks/online on lodgment process
Financing and invoicing all monies in relation to each deceased (GhostConvey)
Received and placed telephone calls to clients and prospective clients
Created, indexed and maintained client binders
Bond cancellations (ABSA)
Draw up and check Contracts / Title Deeds /Supporting Legal Documents/Settlement statements
Diligently edited legal correspondence for grammar and spelling
Conducting any necessary research
Filed documents with courts on behalf of attorney
Scheduled all appointments, appearances and briefings
Prepared legal correspondence and wrote professional letters for legal assistants and attorneys
Created, indexed and maintained client binders
Developed and maintained filing and retrieval systems
Worked closely with city personnel in development and interpretation of city and department policies and conferred with legal advisors and city officials regarding management problems
Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents
Arranged for delivery of legal correspondence to clients, heirs and court officials
Produced and filed various legal documents and electronically preserved updated case record system
Updated documents such as municipal codes and city charters
Supported team of 3 attorneys in practice of Property law
Packages worked on: Lexis Convey, E4, Windeed, Lexis Rates, Lexis Tracker, Ghost Practice/Convey, DoComply and e-Tshwane.
Child Care Specialist
Half Day
03.2016 - 02.2019
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions
Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents
Consulted with families to discuss activities and behaviors of each child
Worked with children individually and in groups to teach social, communicative and problem-solving skills
Driving and picking up the kids from school and other activities
Preparing healthy meals
Keeping the children's rooms tidy and clean
Helping the children with their homework
Occasional babysitting
Grocery shopping and invoice recording of all finances within the household
Supervising the children's pet-related responsibilities.
Junior Graphic Designer
Half Day, LCD Printworx
03.2016 - 02.2019
Contributed design ideas in early planning stages with customers and project manager
Participating in various design projects from concept to completion
Created digital image files for use in digital and traditional printing methods
Producing drafts, prototypes and engaging design solutions
Listening to feedback to hone skills and improve design
Understand project requirements and concepts
Use various techniques to create drafts, models and prototypes
Produce final design solutions (like logos, banners, interfaces)
Take on special design tasks (eg
Colour correction)
Collaborate with team members to launch projects
Designed and developed creative solutions to satisfy marketing and communications requirements
Edited marketing media to determine elements used and provide creative support
Managed completed design products to match customer standards and specific branding targets.
Counselor
Sugarbay Resort
08.2015 - 01.2016
Assessed student issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers
Child training of development as well as growth needs
Development needs of all age groups from 7 - 18 years old
Keep track of camper dietary restrictions and allergies and ensure proper snacks/meals are distributed to each camper in your cabin
Co-ordinate your cabin's daily schedule of activities and manage transitions to ensure timely arrival of your entire group
Facilitate group activities for your campers during free periods
Mediate any conflicts that may arise between members of your group
Delegate chores to maintain the cleanliness of your cabin's facilities
Supervised campers, creating positive and nurturing camp experiences for individual participants
Planned team sports, games and crafts events to entertain campers
Checked camp equipment and facilities to identify maintenance needs
Observed health, safety and childcare rules and regulations at campsites to minimize safety hazards
Obtained waiver signatures before onboarding camp members
Responded quickly during emergencies, administering CPR and first aid to unconscious persons
Role modeled healthy and positive behaviors to inspire young individuals
Planned camp programs to meet campers' learning and recreational needs
Taught campers important outdoor skills during camping sessions.
Sales Executive
Hyundai Motor Company
03.2014 - 07.2015
Achieved sales goals and service targets by cultivating and securing new customer relationships
Oversee the sales of automobiles in an auto sales company or dealership
Supervising sales operations to ensure optimal sales efficiency and maximum profit
Contact potential clients with interest in procuring automobiles to offer them sales deals
Maintain a list of new/existing customers and occasionally communicate with them to discuss business opportunities
Canvass and lobby to secure contracts for the supply of auto units to government agencies, companies or private establishments
Develop and implement strategies to enhance sales efficiency
Interact with customers to identify their requirements and assist them in selecting the car that meets their specifications
Supervise and guide the operations of sales managers and teams to ensure they are in line with set standards
Oversee the processing of client orders to ensure timely delivery of purchased units
Conduct negotiations with clients to reach a profitable bargain
Set sales objectives and establish action plans for achieving set targets
Oversee the merchandising and display of cars in a sales outlet
Collect, analyze, and interpret sales records/transactions to ensure balanced accounts
Process requests of customers who wish to part-exchange their current car for a new one
Conduct the inspection of automobiles to ensure they are in good condition
Determine conditions for discount as well as the percent discount given to customers on outright purchase
Maintain contact with clients to provide post-sales services, obtain customer feedback and resolve any arising customer issue.
Head Receptionist
Tramonto Boutique Hotel
01.2013 - 02.2014
To supervise the professional greeting of clients and visitors, to the highest standards
To manage room reservations ensuring that the bookings team are processing all inquiries accurately
Recruitment, induction, and training of receptionists and meeting room coordinators
Appraisals and performance management of staff, including monthly meetings
Leading, monitoring, motivating and inspiring the team; providing guidance and support
Review of existing standards and procedures while implementing new practices to ensure a seamless delivery of Front of House Services
On-going development of skills and knowledge for the team
Produce, manage and operate the reception rota, checking future planned absences, planning cover and ensuring overtime is provided when necessary
Manage the implementation for any change or upgrade in software systems
Monitor budget and produce weekly/monthly reporting where applicable
Supervise the coordination of VIP Functions and events Review the uniform requirements and source new suppliers if needed.
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Client Partnership Manager at Tyroo Technologies Ltd (Divison of Smile Internet Technologies Ltd)Client Partnership Manager at Tyroo Technologies Ltd (Divison of Smile Internet Technologies Ltd)