Kelly Roelofse
Pharmacist
Krugersdorp
Summary
Dynamic pharmacist with extensive experience at Dischem, excelling in medication therapy management and patient education. Proven track record of enhancing patient safety and satisfaction through meticulous prescription review and effective communication. Adept at collaborating with healthcare teams to improve therapeutic outcomes and streamline pharmacy operations. Committed to continuous professional development and community health education.
Overview
9
9
years of professional experience
Work History
Pharmacist
Dischem
Roodepoort
01.2018 - Current
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Enhanced patient safety by accurately dispensing and reviewing over thousands of prescriptions, ensuring adherence to legal and ethical guidelines.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Educated patients on proper medication use.
- Managed drug and supply inventories.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Strengthened community health, delivering informative presentations on medication safety and disease prevention.
- Supported chronic disease patients by providing medication synchronization services, improving therapeutic outcomes.
- Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
Community Service Pharmacist
Itshelejuba Hospital
01.2017 - 12.2017
- Worked at the HIV and Aids clinics to administer and educate the patients.
- Monitored and ordered stock for all surrounding clinics and wards.
- Dispensed medicine to the hospital patients at the Hospital Pharmacy and ward patients.
- Collaborated with other Health care professionals on ward visits.
- Immersed myself in rural Kwazulu Natal culture and language to improve service to patients.
Intern Pharmacist
Dischem
01.2016 - 12.2016
- Dispensed medication
- Pharmacist initiated therapy
- Managed dispensary stock
- Disposed of expired medicine
- Assisted with admin for the Responsible Pharmacist by managing the calendar
- Assisted with key metric reporting and monitoring.
Education
Bachelor of Science - Pharmacy
North West University
Potchefstroom 04.2001 -
Skills
Patient education and counseling
Reviewing prescriptions
Medication therapy management
Drug utilization review
Insurance coordination
Drug interactions
Pharmacy benefit management
Patient medication review
Clinical decision making
Pharmacy inventory and recordkeeping
Timeline
Pharmacist
Dischem
01.2018 - Current
Community Service Pharmacist
Itshelejuba Hospital
01.2017 - 12.2017
Intern Pharmacist
Dischem
01.2016 - 12.2016
Bachelor of Science - Pharmacy
North West University
04.2001 -
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