Summary
Overview
Work History
Education
Skills
Timeline
Generic
Keletso Maidi Kgwete

Keletso Maidi Kgwete

Receptionist
Pretoria

Summary

Dynamic professional with a proven track record at TFGroup, excelling in administrative support and customer relations. Adept at implementing cost-saving measures and mentoring staff, fostering a collaborative environment. Strong data entry skills combined with exceptional verbal communication ensure efficient office management and enhanced client satisfaction.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

7
7
years of professional experience

Work History

Receptionist

Stay Menlyn
09.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Administration Controller

TFGroup
10.2018 - 08.2023
  • Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
  • Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Ensured compliance with tax regulations by managing the timely preparation and filing of all required returns.

Education

High School Diploma -

Ramatshagalala Secondary School
Limpopo
04.2001 -

Skills

Data entry

Telephone skills

File management

Office management

Administrative support

Customer and client relations

Time management

Verbal and written communication

Office administration

Document control

Typing speed

Data inputting

Information protection

Database administration

Performance improvement

Professional demeanor

Reception desk management

Timeline

Receptionist

Stay Menlyn
09.2023 - Current

Administration Controller

TFGroup
10.2018 - 08.2023

High School Diploma -

Ramatshagalala Secondary School
04.2001 -
Keletso Maidi KgweteReceptionist