Summary
Overview
Work History
Education
Skills
About Me
Personal Information
Timeline
Hi, I’m

Kelebone Lecoko

Cash Clerk/Payout Trainee
Bloemfontein
Kelebone Lecoko

Summary

As a dynamic Cash Clerk and Payout Trainee, I bring three years of dedicated experience from my tenure at Keith Ho BetXchange to the table. My professional journey is underpinned by a solid educational foundation, having earned an N4 Certificate from the same esteemed college in 2019. I am now eager to leverage my precision and enthusiasm to contribute to the success of your esteemed team. My background equips me with the skills necessary to excel in fast-paced environments, ensuring meticulous attention to detail and a commitment to excellence in every transaction. Experienced Cash Clerk & Payout Trainee with 3 years at Keith Ho BetXchange and an N4 Certificate, keen to contribute meticulous accuracy and dedication to your distinguished team.

Overview

7
years of professional experience
4028
years of post-secondary education
4
Languages

Work History

Keith Ho BetXchange

Cash Clerk/Payout Trainee
01.2022 - Current

Job overview

  • Exercised sound judgment when faced with difficult decisions that required balancing customer satisfaction and adherence to company policies.
  • Implemented new processes to improve organization in the workplace, leading to increased productivity amongst colleagues.
  • Handled sensitive information discreetly, maintaining confidentiality when dealing with matters involving personal or financial data from clients or colleagues.
  • Provided exceptional customer service, addressing concerns or inquiries promptly and professionally while managing cash transactions.
  • Collaborated with team members to develop strategies for improving cashier performance and overall customer experience.
  • Maintained a clean, organized work area, contributing to a positive environment that promoted efficiency within the team.
  • Reduced discrepancies in daily cash reports by diligently balancing the cash drawer at the end of each shift.
  • Demonstrated adaptability by quickly adjusting to changes in policies or procedures related to cashier duties as needed.
  • Developed strong relationships with coworkers through effective communication skills and a commitment to teamwork.
  • Streamlined transaction processes for improved speed and efficiency, resulting in shorter wait times for customers.
  • Enhanced customer satisfaction by efficiently processing cash transactions and maintaining accurate records.
  • Assisted in training new employees, ensuring a thorough understanding of company policies and procedures regarding cash handling.
  • Maintained high levels of accuracy with cash counts, minimizing errors and ensuring proper accounting practices were followed.
  • Managed high volumes of financial transactions during peak business hours without compromising accuracy or quality of service provided to customers.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.

Shoprite Retail Store

Cashier
12.2017 - 11.2018

Job overview

  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Motheo TVET College
Bloemfontein

Certificate from Management Assistant/N4

Atlehange Secondary School
Bloemfontein

Higher National Certificate from History/geography/mercantile Law/tourism/sesotho/english
2008

Skills

Good customer service

About Me

As a dynamic Cash Clerk and Payout Trainee, I bring four years of dedicated experience from my tenure at Keith Ho BetXchange to the table. My professional journey is underpinned by a solid educational foundation, having earned an N4 Certificate from the same esteemed college in 2019. I am now eager to leverage my precision and enthusiasm to contribute to the success of your esteemed team. My background equips me with the skills necessary to excel in fast-paced environments, ensuring meticulous attention to detail and a commitment to excellence in every transaction., Experienced Cash Clerk & Payout Trainee with 4 years at Keith Ho BetXchange and an N4 Certificate, keen to contribute meticulous accuracy and dedication to your distinguished team.

Personal Information

  • Date of Birth: 06/23/88
  • Nationality: South African

Timeline

Cash Clerk/Payout Trainee

Keith Ho BetXchange
01.2022 - Current

Cashier

Shoprite Retail Store
12.2017 - 11.2018

Motheo TVET College

Certificate from Management Assistant/N4
04.2019

Atlehange Secondary School

Higher National Certificate from History/geography/mercantile Law/tourism/sesotho/english
04.2008

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Kelebone Lecoko Cash Clerk/Payout Trainee