Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Kelebogile Time

Kelebogile Time

Tswhane

Summary

Team Supervisor hires and supervises front line staff, resolves complaints and enforces disciplinary action to maintain high level of productivity. Trains and mentors staff and oversees team operations, reporting and policy implementation to comply with operational standards. Demonstrates intermediate analytical, planning and leadership skills and advanced organizational and interpersonal skills to work in fast-paced environment with changing priorities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Team Supervisor

G4S An Allied Universal Company
PRETORIA
11.2023 - 05.2024

Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.

  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Developed as cohesive team environment through regular communication, collaboration, and constructive feedback.
  • Reviewed budgets and financial reports regularly, making necessary adjustments to meet departmental targets without compromising quality or customer satisfaction levels.
  • Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
  • Resolved conflicts between team members diplomatically, maintaining healthy working environment conducive to productivity
  • Established clear lines of accountability within team structure promoting responsibility ownership for tasks completed

Bank Teller

G4S An Allied Universal Company
PRETORIA
11.2015 - 08.2023
  • Streamlined teller operations for better workflow by implementing time-management strategies.
  • Resolved customer issues promptly, fostering positive relationships between or bank and its clients.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management
  • Contributed to welcoming branch environment by maintaining clean and organized workspace for both staff members and customers alike

Floor Supervisor & CASH OFFICE CLERK

Pick n Pay
PRETORIA
10.2011 - 03.2015
  • Cash handling
  • Cash register operation
  • Handling payments
  • Making cash deposits and handles all banking needs related to front desk.
  • Completing large and small to dispense cash and register all transactions on or system
  • Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Served as positive role model for staff, exemplifying strong leadership qualities and commitment to company values.
  • Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly

Education

MATRIC EXEMPTION - MATRIC

RELEKILE SECONDARY SCHOOL
Freestate
01.2000 - 04.2006

Skills

Problem Solving

Timeline

Team Supervisor

G4S An Allied Universal Company
11.2023 - 05.2024

Bank Teller

G4S An Allied Universal Company
11.2015 - 08.2023

Floor Supervisor & CASH OFFICE CLERK

Pick n Pay
10.2011 - 03.2015

MATRIC EXEMPTION - MATRIC

RELEKILE SECONDARY SCHOOL
01.2000 - 04.2006
Kelebogile Time