Hi, I’m
Kelebogile Moeng
Administrative support
Johannesburg,Gauteng
Summary
Highly efficient Admin Support well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
13
years of professional experience
Work History
Ncube Incorporated AttorneysJohannesburg
ADMIN SUPPORT/PERSONAL ASSISTANCE/ACCOUNTS, CLERK/COMPILING TENDERS
04.2017 - Current
Job overview
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Managed tax drawers, resolved variances and filed company receipts.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Created and maintained detailed records of all office activities.
- Supported staff on special assignments and ad hoc projects.
- Compiled and analyzed data to produce reports.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
MidrandJohannesburg
SECRETARY
10.2013 - 10.2014
Job overview
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Answered multi-line phone system and enthusiastically greeted callers
- Maintained office supplies inventory by checking stock and ordering new supplies
- Scheduled appointments and conducted follow-up calls to clients
- Provided clerical support to company employees by copying, faxing, and filing documents
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Managed filing system, entered data and completed other clerical tasks
- Facilitated timely delivery of special projects to meet organizational and departmental objectives
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Volunteered to help with special projects of varying degrees of complexity
- Established administrative work procedures to track staff's daily tasks
- Liaised between clients and vendors and maintained effective lines of communication
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Surpassed team goals by partnering with colleagues to implement best practices and protocols
- Performed research to collect and record industry data
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Assisted coworkers and staff members with special tasks on daily basis
- Transcribed and organized information to assist in preparing speeches and presentations
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Drafted agendas, recorded minutes and generated documents to facilitate meetings
- Composed inter-office correspondence and provided product and service information to customers
- Maintained electronic filing systems and categorized documents
- Screened visitors and issued badges to maintain safety and security
- Maintained daily report documents, memos and invoices
- Created and updated records and files to maintain document compliance
- Booked airfare, hotel, and ground transportation to coordinate office travel
- Entered data into system and updated customer contacts with information to keep records current
- Handled daily scheduling tasks and provided administrative support for entire department
- Recorded and tracked operational expenses to identify and eliminate wasteful spending
- Offered technical support and troubleshot issues to enhance office productivity
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Offered technical support and troubleshot issues to enhance office productivity.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Created and updated records and files to maintain document compliance.
- Maintained daily report documents, memos and invoices.
- Screened visitors and issued badges to maintain safety and security.
- Maintained electronic filing systems and categorized documents.
- Composed inter-office correspondence and provided product and service information to customers.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Transcribed and organized information to assist in preparing speeches and presentations.
Limco Consulting and Management, Dr Vincent Family PracticeJohannesburg
Admin Support
01.2010 - 12.2010
Job overview
- Schedule meetings and coordinating appointments
- Training new administrative assistance
- Maintaining confidential and discretion
- Streamline communication between executives in other departments
- Drafting legal documents, report and memos
- Managing expenses and travel assignments,
- Coordinated meetings, seminar, functions and conference
- Dealing with client's complaints and escalating them to the manager
- Setting up and maintaining the divisions of filing system and library
- Implementing and maintaining procedures/administrative system
- Oversee office correspondence
- Filing of monthly reports
- Booking of car services for company car
- Promoted patient satisfaction by answering queries, creating a welcoming environment and using polite reassuring language to diffuse their fears
- Followed up with insurance companies to ensure clients obtain timely referrals
- Maintained medical records for 4000 patients and updating them regularly
- Answered phone calls and confirming patients' appointments with various physicians at the practice
- Collaborating with accountants, pharmacists, nurses vendor and medical representatives to facilitate fluids office operations
- Acted as the first point of contact for first-time and regular patients and offered customer support services
- Performed data entry, document creation and filing and other office administrative duties
Education
Brits Orbit Fit CollegeBrits
Some College (No Degree) from Management Assistant
07.2009 - 12.2009
Skills
Verbal And Written Skillundefined
Timeline
ADMIN SUPPORT/PERSONAL ASSISTANCE/ACCOUNTS, CLERK/COMPILING TENDERS
Ncube Incorporated Attorneys
04.2017 - Current
SECRETARY
Midrand
10.2013 - 10.2014
Admin Support
Limco Consulting and Management, Dr Vincent Family Practice
01.2010 - 12.2010
Brits Orbit Fit College
Some College (No Degree) from Management Assistant
07.2009 - 12.2009