KELEBOGILE MODISE
Metrology Sales Engineer
Summary
I am a hands-on, solutions-driven professional with a B-Tech in Electrical Engineering and currently completing a Postgraduate Diploma in Industrial Engineering. My background blends technical sales, maintenance planning, and customer service experience across various engineering environments. I take pride in improving response times, building strong client relationships, and supporting my team wherever needed. Im now looking to take on more responsibility and continue growing within the engineering and technical sales space.
Overview
9
9
years of professional experience
6068
6068
years of post-secondary education
6
6
Languages
Work History
Metrology Sales Engineer
Xylem Water Solutions
2020.09 - Current
- Provide technical support to customers by explaining product specifications and arranging tailored training sessions.
- Prepare and follow up on quotations for the EMEA region, validating prices and stock availability using SAP and physical checks.
- Coordinate the building and testing of water meters to meet project timelines and ensure quality standards.
- Maintain a detailed quote log to manage tasks and improve efficiency across the department.
- Process customer orders and ensure accurate and timely submissions for fulfillment.
- Collaborate with procurement on forecasting by sharing insights from customer enquiries and sales trends.
- Investigate and resolve discrepancies between SAP and warehouse inventory, especially on critical or low-quantity items.
- Support the commercial bids specialist in compiling tender documents and pricing.
- Compile monthly sales reports on top clients and most frequently ordered items to aid strategic planning.
- Greet and assist walk-in customers, resolving their queries promptly and professionally.
- Open and update customer accounts, maintaining clean and current records.
- Allocate new leads to external sales reps and support them in managing existing client relationships.
- Recommend alternative stock or solutions when preferred items are unavailable to avoid delays and reduce excess inventory.
- Oversee the processing of customer orders and partner with warehouse staff to ensure prompt release for dispatch or pickup.
Electrical Maintenance Intern
Government Printing Works
2019.05 - 2020.08
- Carried out planned and emergency maintenance on production equipment.
- Developed and followed risk assessments and lockout/tagout procedures to maintain safety standards.
- Monitored and replenished spare parts inventory to prevent equipment downtime.
- Used job cards to track maintenance tasks and resource usage.
- Assisted in sourcing quotes from suppliers for electrical and mechanical parts.
- Coordinated with contractors and internal teams to complete specialized maintenance jobs.
- Shared suggestions on improving preventative maintenance practices during team meetings.
- Carried out admin duties such as data entry and job logging to support the maintenance team.
Sales Engineer (Vacation Work)
Cummins
2018.07 - 2018.07
- Participated in onboarding and shadowed team members to gain exposure to product offerings and sales processes.
- Analyzed generator specs and participated in site visits to assess project requirements.
- Drafted and reviewed client quotations based on technical needs and site observations.
- Gained insight into client engagement and cross-functional collaboration in a sales engineering context.
Electrical In-Service Trainee
Resolution Circle
2016.01 - 2016.12
- Wired panels and connected PLCs for various electrical systems.
- Followed safety protocols and ensured correct use of PPE in workshop and field settings.
- Diagnosed faults, repaired or replaced faulty components, and tested circuits.
- Fabricated printed circuit boards and performed basic carpentry and welding tasks.
- Worked on installations and maintenance for both internal and external projects.
- Assisted in drafting technical reports and maintaining tidy, organized work areas.
Education
Postgraduate Diploma - Industrial Engineering
North-West University
Potchefstroom, South Africa 2001.04 - 2025.01
Bachelor of Technology - Electrical Engineering
Vaal University of Technology
Vanderbijlpark, South Africa2018-04
National Diploma - Electrical Engineering
Vaal University of Technology
Vanderbijlpark, South Africa2017-04
Senior Certificate - Matric
Herman Thebe School
2010-12
Skills
Technical Sales & Quotations
Customer Service & Account Management
SAP & Salesforce CRM
Inventory Forecasting & Procurement Support
Maintenance Planning & Electrical Systems
Report Writing & Tender Assistance
Microsoft Office (Word, Excel, Outlook)
Driving License - Type
Code 10
Timeline
Metrology Sales Engineer
Xylem Water Solutions
2020.09 - Current
Electrical Maintenance Intern
Government Printing Works
2019.05 - 2020.08
Sales Engineer (Vacation Work)
Cummins
2018.07 - 2018.07
Electrical In-Service Trainee
Resolution Circle
2016.01 - 2016.12
Postgraduate Diploma - Industrial Engineering
North-West University
2001.04 - 2025.01
Bachelor of Technology - Electrical Engineering
Vaal University of Technology
National Diploma - Electrical Engineering
Vaal University of Technology
Senior Certificate - Matric
Herman Thebe School