Kelebogile Malika
Sales Executive
Middelburg,MP
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Excellent technique in lead generation and cold leads.
Overview
9
9
years of professional experience
Work History
Salesperson
Press Connect
Middelburg
10.2024 - 01.2025
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Area Sales Manager
Vumatel Fiber Reseller
Middleburg, Polokwane, Mankweng , Mokopane
08.2021 - 07.2024
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
Sales Consultant
FTTH Vodacom
Polokwane
02.2020 - 07.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
Salesperson
Virgin Active South Africa
Hazeldean
08.2015 - 03.2017
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Implemented effective sales strategies to maximize revenue generation.
- Expanded customer base through targeted prospecting and networking efforts.
Education
Associate of Science - Electrical Engineering
Sandton Techmical College
Polokwane 04.2001 -
Skills
Client interaction
Cross-selling products and services
Account management
Customer care
Active listening
Customer service
Accomplishments
- Ranked number 1 in polokwane for Ftth vodacom in 2021.
- Successfully launched a lead generation strategy and script that saw our numbers doubling at Mankweng and Mokopane vuma sales.
Timeline
Salesperson
Press Connect
10.2024 - 01.2025
Area Sales Manager
Vumatel Fiber Reseller
08.2021 - 07.2024
Sales Consultant
FTTH Vodacom
02.2020 - 07.2021
Salesperson
Virgin Active South Africa
08.2015 - 03.2017
Associate of Science - Electrical Engineering
Sandton Techmical College
04.2001 -