Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kelebogile Malika

Sales Executive
Middelburg,MP

Summary


Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Excellent technique in lead generation and cold leads.

Overview

9
9
years of professional experience

Work History

Salesperson

Press Connect
10.2024 - 01.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.

Area Sales Manager

Vumatel Fiber Reseller
08.2021 - 07.2024
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
  • Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.

Sales Consultant

FTTH Vodacom
02.2020 - 07.2021
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.

Salesperson

Virgin Active South Africa
08.2015 - 03.2017
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Implemented effective sales strategies to maximize revenue generation.
  • Expanded customer base through targeted prospecting and networking efforts.

Education

Associate of Science - Electrical Engineering

Sandton Techmical College
Polokwane
04.2001 -

Skills

Client interaction

Cross-selling products and services

Account management

Customer care

Active listening

Customer service

Accomplishments

  • Ranked number 1 in polokwane for Ftth vodacom in 2021.
  • Successfully launched a lead generation strategy and script that saw our numbers doubling at Mankweng and Mokopane vuma sales.

Timeline

Salesperson

Press Connect
10.2024 - 01.2025

Area Sales Manager

Vumatel Fiber Reseller
08.2021 - 07.2024

Sales Consultant

FTTH Vodacom
02.2020 - 07.2021

Salesperson

Virgin Active South Africa
08.2015 - 03.2017

Associate of Science - Electrical Engineering

Sandton Techmical College
04.2001 -

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Kelebogile MalikaSales Executive