Kelebetse Gladys Mathabatha

· Ensure all admissions are checked and updated as per protocol on SAP

· Accurately collect information and personal patient’s details

· Ensure employees admit patients in a timeous, professional, and orderly manner

· Ensure correct procedures are followed on the system and smooth work flow in reception at all times

· Compliance with Group Policy and Procedure

· Ensure that correct procedure is followed with the banking/ cashing up in Reception

· Ensure that all telephonic enquiries and queries are resolved timeously

· Overall management of the reception team and performance thereof

· To ensure that ordering of stationary is done timeously

· Perform any reasonable task as instructed by the immediate Line Manager

Accountable for Quality Assurance through managing daily reports which include but not limited to:

-Planned Admission Report (Online admissions) BW

-Admission Register and COID error list report (SAP/BW reports)

-Cancelled Cases Report

-Claims Rejection Report

-Case Check List Report (daily)

· Knowledge of COID/RMA/FEMA and medical schemes rules, regulations, and protocols.

· Understanding of stock-take processes

· Exhibit meticulous and well organized work methods, with ability to function independently and knowledge of fixed private paying packages.