Keketso Mofokeng
Pretoria
Summary
A highly skilled and results-driven professional with extensive experience in organizational development, change management, and human resources. Completed an MBA in 2023, enhancing strategic and leadership capabilities. Adept at driving organizational improvements, managing complex change initiatives, and fostering a culture of continuous learning and development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Change Manager
SARS
09.2022 - Current
- Negotiated resource allocation across departments, ensuring efficient use of assets during times of organizational restructuring.
- Increased stakeholder satisfaction by effectively communicating changes, ensuring minimal disruption to daily operations.
- Implemented change strategies by identifying areas for improvement and developing comprehensive plans.
- Detected workforce collaboration use cases and problems from employees and business partners through interviews, focus groups and surveys.
- Designed processes and systems supporting business needs before, during and after transitions.
- Leveraged data-driven insights to guide decision-making processes around proposed changes.
- Built strong relationships with stakeholders at all levels, promoting a collaborative approach to managing change projects.
Organisational Development Specialist
City Of Ekurhuleni
11.2019 - 08.2022
- Strengthened leadership capabilities through customized development programs focusing on coaching, mentoring, and feedback skills.
- Assessed organizational culture to identify areas for improvement, implementing tailored solutions for sustainable growth.
- Coached managers on effective leadership techniques resulting in improved team dynamics and increased engagement levels throughout the organization.
- Aligned employee development programs with strategic business objectives, ensuring a skilled workforce prepared to meet future challenges.
- Collaborated with senior leaders to develop long-term organizational strategy incorporating aspects such as structure, governance, culture, and people management.
- Championed organizational diversity and inclusion initiatives to create a more inclusive and collaborative work environment.
Specialist: Career Management
SEDA
04.2017 - 10.2019
- Report on division performance scorecard in line with organizational strategy
- Execute and implement performance management processes, systems, and tools
- Provide career counseling and guidance to employees through career mapping
- Oversee the rollout of internships and support succession planning
- Lead learning and development activities to promote a respectful workplace
- Manage and coordinate employee and HR communication about performance management practices
- Execute and implement succession management programs and integrated talent management initiatives
- Facilitate orientation and induction of new employees
- Develop and drive BBBEE agenda
- Conduct skills audits and training needs analysis.
Change Management Practitioner
Ekurhuleni Metropolitan Municipality
07.2015 - 03.2017
- Act as a change agent to implement major changes to business operations
- Develop and implement change management strategies and plans
- Interact and communicate changes to various stakeholders
- Monitor and evaluate the impact of change intervention plans.
Human Resource Officer
Ekurhuleni Metropolitan Municipality
07.2015 - 03.2017
- Raise recruitment requisitions and consult with hiring managers on job specifications
- Facilitate interviews and selection processes
- Prepare appointment letters and ensure compliance with policies and procedures
- Provide timely feedback to staffing providers and submit recruitment reports.
Training & Development Assistant
North-West University
10.2013 - 06.2015
- Administer internal bursaries and training programs
- Arrange and advertise short courses, conferences, and seminars
- Manage induction programs and mentorship initiatives.
Human Resource Development Intern
Department of Transport
11.2012 - 09.2013
- Coordinate special programs such as induction, AET, internships, bursaries, and learnerships
- Assist in developing and implementing the Departmental Workplace Skills Plan and Annual Training Report
- Liaise with internal and external stakeholders on HRD issues.
Tutor & Computer Lab Assistant
North-West University
02.2010 - 10.2012
- Prepare and deliver tutorials for students
- Provide technical support and advice to students.
Education
MBA - Business Administration And Management
Regenesys Business School
Sandton12.2023
Diploma in Productivity - Performance ImprovementSupervision TrainingDevelopment
BMT College
06.2017
Bachelor of Science - Industrial PsychologyIndustrial Sociology
North-West University
Vanderbijlpark, South Africa12.2010
B. Com Honours Human Resource Management - Industrial PsychologyIndustrial Sociology
North-West University
01.2010
Grade 12 (Matric) -
Ntsu Secondary School
01.2006
Skills
- Advanced Microsoft Office (Word, Excel, PowerPoint, Project, Outlook)
- Oracle (Recruitment and Procurement Modules)
- Kuali Financial System
- MindManager
- Excellent planning and organizing
- Effective communication
- Problem-solving
- Self-management
- Relationship management
- Customer Focus
- Influencing skills
- Training and coaching
- Organizational Development
Accomplishments
- CEO Award Certificate for BBBEE Contribution at SEDA
- Contributed to SEDA winning Standard Bank’s Top Gender-Empowered Organisation: Public Sector Award
- Successful submissions of Workplace Skills Plan (WSP) & Annual Training Report (ATR) for Service SETA (2017/18, 2018/19, 2019/20)
- Recovered R779,274 of R817,985 in breached bursary agreements
- Tripled training for black employees, especially black females
- Assisted in the submission of WSP & ATR for various SETAs (ETDP, TETA, PSeta)
Affiliations
- SABPP
- Association of Skills Development SA
- LD Community
Registered Assessor
- ETDP SETA
- Service SETA (Assessor and Moderator)
References
- Ms. Giovanna Sciascia, HR Manager, Ekurhuleni Municipality, 011 999 8941
- Mr. Tsebela, Training & Development Coordinator, North-West University, 018 299 4220
- Ms. Helen Mogorosi, Human Capital Director, North-West University (now Organization Development Director at University of Johannesburg), 082 373 6432
- Dr. Elsabe Keyser, Senior Lecturer, North-West University, 016 910 3423
- Ms. K Letsoalo, Senior Internal Training Officer, Department of Transport, 012 309 3456
Training
- Strategic Management (UNISA, 2018)
- Knowledge Management (Knowlead Consulting, 2018)
- Employment Equity: Compliance & Best Practice (Transformation Integrated Africa, 2018)
- Business System Analysis (Damelin, 2018)
- Skills Development Facilitation (Institute of People Development, 2017)
- Monitoring & Evaluation (Pro-Active College, 2018)
- Project Management NQF 5 (North-West University, 2016)
- Assessor Course (North-West University, 2014)
- Moderator Course (North-West University, 2014)
- Coaching and Mentoring (Course for Success, 2018)
- Quality Management System (Seda Learning Academy, 2018)
- Change Management (Course for Success, 2018)
- Business Succession Planning (Cudooo, 2018)
- Present with Confidence (Congruency Pty Ltd, 2015)
- Professional Administration Skills (Kumalo Green Pty Ltd, 2015)
- SHE Representative Training Course (NOSA, 2014)
- Investigations Disciplinary Hearing and Report Writing Skills (LexisNexis, 2012)
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
Timeline
Change Manager
SARS
09.2022 - Current
Organisational Development Specialist
City Of Ekurhuleni
11.2019 - 08.2022
Specialist: Career Management
SEDA
04.2017 - 10.2019
Change Management Practitioner
Ekurhuleni Metropolitan Municipality
07.2015 - 03.2017
Human Resource Officer
Ekurhuleni Metropolitan Municipality
07.2015 - 03.2017
Training & Development Assistant
North-West University
10.2013 - 06.2015
Human Resource Development Intern
Department of Transport
11.2012 - 09.2013
Tutor & Computer Lab Assistant
North-West University
02.2010 - 10.2012
MBA - Business Administration And Management
Regenesys Business School
Diploma in Productivity - Performance ImprovementSupervision TrainingDevelopment
BMT College
Bachelor of Science - Industrial PsychologyIndustrial Sociology
North-West University
B. Com Honours Human Resource Management - Industrial PsychologyIndustrial Sociology
North-West University
Grade 12 (Matric) -
Ntsu Secondary School
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