Keith Tatenda Mapuranga
Barista Assistance Manager
Port Elizabeth
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Barista with over 4 years of experience in the Hospitality industry. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Barista position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Barista Assistant Manager
Seattle Coffee Company
Port Elizabeth
11.2019 - Current
- Provide optimal assistance to the General Manager and handled a variety of tasks.
- Adhere to all sanitation and health guidelines.
- Use Microsoft Excel and other software tools to create documents and other communications.
- Maintain energy and enthusiasm in fast-paced environment.
- Complete paperwork, recognizing discrepancies and promptly addressing for resolution.
- Improve operations through consistent hard work and dedication
- Carry out day-to-day duties accurately and efficiently.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Participate in Latte art competitions within the company
- Call/ email suppliers to order Stock and receive it on the system.
- Work with Point Of Sell system
- Count stock every week.
- Cleaning the working station regularly.
Content & Social Media Manager
Forex Trading School
Bulawayo
06.2019 - 10.2019
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
- Repurposed and optimized existing content for use in different mediums.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
- Produced original, creative content for promotional advertisements and marketing materials.
- Conducted interviews with subject matter experts to generate topics.
- Provided writing support in fast-paced environment for variety of public-facing materials.
Data Input
Kamelee
Bulawayo
04.2017 - 09.2017
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sent completed entries for evaluation and final approval.
- Searched, extracted and interpreted information to determine correct input procedure.
- Organized, sorted and checked input data against original documents.
Education
High School Diploma -
Gifford High School
Bulawayo, Zimbabwe 01.2010 - 12.2013
Certificate - Information Technology
Bulawayo Polytechnic
Bulawayo, Zimbabwe 01.2015 - 11.2016
Certificate - CompTIA A+
Lupane State University
Bulawayo, Zimbabwe 08.2016 - 11.2016
Skills
Developing managers
Qualified daily living activity assistant
Managerial skills
Technical assistant
Managerial background
Excellent managerial techniques
Sales trends
Social perceptiveness
Problem-solving skills
Cash Handling
Marketing
Marketing media
Timeline
Barista Assistant Manager
Seattle Coffee Company
11.2019 - Current
Content & Social Media Manager
Forex Trading School
06.2019 - 10.2019
Data Input
Kamelee
04.2017 - 09.2017
Certificate - CompTIA A+
Lupane State University
08.2016 - 11.2016
Certificate - Information Technology
Bulawayo Polytechnic
01.2015 - 11.2016
High School Diploma -
Gifford High School
01.2010 - 12.2013