MS Projects
An accomplished seasoned professional with over 23 years’ construction and fit-out project management experience in the Retail and FMCG industry with individual project budgets ranging from R50k up to R300m and a total company budget of R2bil.
Throughout my career, I have gained a wealth of project planning, execution, monitoring and resource balancing skills to support multiple simultaneous projects in a matrix organisational structure. I am well known for my ability to meet, achieve and exceed company, customer and project objectives.
I worked on large scale roll-outs and I am highly skilled at programme management. A portion of my research for my PhD and McomPM focused on developing and implementing a Project Management Office (PMO) and creating a matrix organisation. The research also focused on project management methodologies with the focal points being adoption and implementation. I am currently a part time Project Management Lecturer for Eduvos and supervisor for Honors degree students.
Methodologies Worked on: Waterfall, Agile, Prince 2 and Scrum, as well as, the PMBOK guide.
My experience also includes managing and leading local and global teams through an empowering work ethic and diverse leadership ideology. The leadership style that I have adopted is the “Servant Leadership” approach by Robert K. Greenleaf. My leadership style has proved effective in managing diverse and cross-functional project teams known for delivering projects successfully (based on competing constraints). This success results from my ability to communicate, coordinate, negotiate and motivate the project team (stakeholders).
• Prepare and control project charter document
• Chair and lead Steering Committee meetings
• Direct and control the planning, execution, monitoring and closing of the project.
• Lead and co-ordinate the project teams which includes but is not limited to Business Analyst, Quality Assurance Analyst, Development Team, Testing teams and Functional teams.
• Responsible for communication and direction to all stakeholders of the project from Sponsor (Executive) to Product Owner to Coder.
• Develop the project plan, manage the deliverables accordng to the programme
• Responsible for daily and weekly reports to the project team and Steering Committee
• Responsible for cost management for the project
• Manage change control processes for the project in terms of scope, schedule and budget.
• Specialised software used is Fluid.
• Applied Software Development Life Cycle (SDLC) principles to projects. Used PMBOK guideline for Finance project and Agile Scrum methodology for Credit Reporting project.
• Manage daily stand-up meetings, backlog grooming meetings, retrospective meetings.
• Responsible for sprint activity or deliverables and ensuring procedural application to deliverable input and output like quality control, acceptance criteria, design and user acceptance testing, from production to deployment to merging (integration) of codes to current systems.
• Facilitation of learning, lecturing, tutoring, assessments and research
• Conduct all related marking for module/s
• Preparation of notes and additional study material
• Quality assurance of learning material
• General academic administration
• Contribution to and implementation of innovative teaching and learning strategies, including technology enhances learning methodologies
• Student consult sessions
• Research Supervisor for Honors and undergraduate students
• Lead and coordinated meetings with regions/customer/clients/business unit head to take detailed briefs and clarify specific requirements of each project or product.
• Drove project assessments (survey and analysis), and formulated the product breakdown structure (PBS), work breakdown structure (WBS), benefits, budget, feasibility, and timelines.
• Presided over the drafting project briefs, reports and updates (board-packs) for board review/approval.
• Facilitated all tender documents and issue the project for tender: review, score and award.
• Formulated and distributed project scope of work (SOW), milestones and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Administered the process document, project plan, project programme and distribute to all relevant stakeholders, continuously track milestones, dependencies and timelines to ensure the project is on time and within budget.
• Facilitated the resource plans on various projects to ensure functional resource availability and allocation within the different functional teams (internally and externally).
• Organised resource and succession plan to ensure resources are available during the project life cycle. These plans also involved resource skills and capabilities to maximise value to the project. Part of the assessment was to provide mentorship, coaching and training.
• Administered all stakeholders including customer, internal resources and third parties/vendors for the successful completion of projects.
• Implemented change management processes for projects to ensure effective change control to avoid scope creeps.
• Presided over monitoring and reporting to the stakeholders on projects to ensure they were delivered on-time, within the scope and budget.
• Conducted risks assessments to projects and updated the programme dashboard.
• Oversaw the creation and maintenance of a comprehensive project documentation portal that was centralised.
• Steered project administrators on updates to RACI chart and communicated regularly to all stakeholders. The updates included feedback from all meetings and ensured minutes, action points and risks were updated on RACI chart, communicated, actioned and archived.
• Organised the lessons learnt process and ensured that the lessons learnt report was completed.
• Activley involved in the revamping of new stores and shopping centres.
• Involved in strategic projects such as: money market concept, smart shopper, SAP integration project etc. Our department served the entire PNP group, including PnP corporate, PnP Africa, PnP Local, PnP Franchise, PnP Market, PnP Express (BP).
• Involved in product development, and its implementation, for example.
• Developing the business case, costing model, and getting approval.
• Optimised the project delivery processes by participating in the layout approval committee that looks at blueprint compliance for all construction projects in the Pick n Pay Group.
• Travelled to Zambia to research consumer behaviour patterns, design and develop a more efficient and fit for purpose store.
• Directly supported and delivered approximately +/- 200 projects (new, revamp, roll-outs, and strategic projects) per annum for nine years.
• Passionate about quality – the construction projects adhere to extremely high-quality output and are of a high standard. Time, revamps and new stores are generally adhering to time; projects are planned efficiently and usually 1 or 2 years before the due date
• Formulated project scope, goals, and deliverables in collaboration with all stakeholders.
• Administered project expectations to stakeholders in a timely fashion.
• Drove project critical success factors and disseminate them to involved parties.
• Collaborated with project stakeholders on an ongoing basis.
• Directed project expectations with team members and other stakeholders.
• Presided over project timelines and milestones using project management tools also identify and manage project dependencies and critical path.
• Formulated project postmortems to identify successful and unsuccessful project elements.
• Provided technical input to business analysis and procurement processes
• Monitored the resources and participants needed to achieve project goals, and negotiated with department managers for required personnel. Assessed the need for additional resources, staff and consultants and arranged appointments accordingly
• Presided over the formulation and delivery of progress reports, proposals, requirements, and presentations.
• Oversaw budget proposals and recommended subsequent budget changes where necessary.
• Directed and managed the project from the design phase to handover.
• Monitored, identified and resolved issues and conflicts within the project team.
• Steered project meetings, captured and tracked action points, risk, and issues.
• Supervised changes in project scope, identified crises and devised contingency plans.
• Formulated best practices and tools for project execution and management.
• Directed the operations of the FS Consulting business that included sales, marketing training, financial management, hiring and procurement
• Presided over our key customer First National Bank (FNB) who equated to the majority of the income in terms of their branch fit-outs and construction projects.
• Oversaw the survey of projects for FNB and developed site analysis reports for both new properties and existing properties. The survey report provided the basis of the scope of work to revamp projects
• As the appointed principal agent for FNB, it was our responsibility to oversee the project management of either the building construction process or the branch fit-out.
• Updated the town planning schemes which were six years out of date.
• Assisted Chief planner and updated the policies in line with new regulations.
• Updated procedural documents to be more user-friendly to the public.
• Re-organised all the drawing archives to be systematic and more accessible.
Team Management & Development
IODSA: Being a Director (For certified chartered director) -2020
Axelos: Prince 2 Foundation and Practitioner - 2018
Cranefield College: Advanced Business English - 2017
PM Academy: Project Management Professional (PMP) Preparation (PMBOK) - 2015
South African Property Owners Association: Methods of Measurement - 2015
• Monitoring project progress, overseeing finance and ensuring project quality.
• Making strategic decisions and providing leadership and direction to project managers to implement those decisions.
• Liaising with clients and building strong working relationships.
• Devising cost-effective plans to enable effective project completion.
• Managing risks to avoid delays or reputational damage.
• Ensuring permits and legal papers are secured ahead of the project.
• Organizing programs and activities in accordance with the mission and goals of the organization.
• Developing new programs to support the strategic direction of the organization.
• Creating and managing long-term goals.
• Developing a budget and operating plan for the program/project.
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Managing a team with a diverse array of talents and responsibilities.
• Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.
• Implementing and managing changes and interventions to ensure project goals are achieved.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
MS Projects
Visio
MS Powerpoint
MS Office
MS Excel
AutoCAD
Revit
Fluid