Keith Pudikabekwa

• Manage pharmacy operations, ensuring compliance with SAPC, DOH, and Department of Correctional Services standards.
• Draft and review SOPs and Work Instructions and implement policies to enhance service delivery.
• Oversee human, financial, and asset management within the pharmacy.
• Coordinate area and provincial Pharmaceutical & Therapeutics Committee (PTC) activities.
• Promote rational use of medicines and ensured medicine availability across correctional clinics.
• Conduct patient counselling, liaise with clinicians, and perform follow-ups for optimal therapeutic outcomes.
• Supervise pharmacist assistants and interns as a Registered Tutor with SAPC.
• - Champion continuous quality improvement initiatives aligned with Batho Pele principles.
• Supervise maintenance of Schedule 5 and 6 drug registers, ensuring accurate documentation and accountability
• Ensured compliance with Standard Treatment Guidelines (STG), Essential Medicines List (EML), and Section 21 medicine procedures.

• Delivered high-quality dispensing, patient counselling, and pharmacy operations per SAPC regulations.
• Oversaw training and mentorship of Pharmacist Assistants and Interns.
• Maintained stock control, shrinkage management, and regulatory compliance.
• Coordinated with insurance companies to resolve billing disputes, ensuring timely reimbursement for pharmacy services rendered.
• Contributed to revenue growth through effective cross-selling of over-the-counter medications and health products.

• - Ensured compliance with Good Pharmacy Practice (GPP), Good Warehouse Practice (GWP), and GDP standards.
• - Oversaw receipt, packaging, dispatch, and returns processes, maintaining cold chain integrity.
• - Implemented staff SOP training and managed batch recalls, quarantines, and expired product handling.
• Coordinate stock returns (Non-Deliveries) and ensuring that cold chain is maintained and proper handling of ambient returns

• Executed duties in accordance with GMP and production protocols.
• Supervised machine operators, line supervisors, and production staff.
• Conducted in-process checks and prepared production documentation (batch records, master formulas).
• Supervises Machine Operators, Line Supervisors and Production Workers during production.

- Established a new SAPC-compliant pharmacy and ensured adherence to DOH and DCS standards.

- Ensured medicine availability across 8 correctional centre clinics.

- Provided after-hours and on-call pharmaceutical services as scheduled.

- Participated in formulary development of the Management

• Conducted comprehensive medication assessments for incarcerated individuals, ensuring adherence to pharmaceutical protocols and improving health outcomes.