KEHILWE PAMPIRI

making sure that each and every learner's information is recorded correctly , marks are captured on the system on time, receiving and sending e-mails to relevant people,setting up parents meetings and all attendance registers of learners and learners are correctly marked on daily basis,supported senior clerk with handling complex tasks,improving overall productivity.Implemented new filing systems that improved document organization and retrieval times.

• Collaborated with multidisciplinary teams to develop comprehensive treatment plans addressing clients'' mental health needs.
• Assisted clients in setting achievable goals, developing action plans, and monitoring progress for personal growth.
• Improved clients'' coping skills with tailored stress management techniques and mindfulness exercises.
• Provided crisis intervention services, effectively deescalating tense situations and connecting individuals with appropriate resources.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained accurate records of customer interactions, documenting details for future reference and quality assurance purposes.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.