Qualified Indoor cycling instructor 2021)
Kedidimetse Mothusi
Aqusition Banker
Pretoria
Summary
I’m self-motivated goal getter with very high expectations of myself. I am also diligent and enjoy new challenges both at workplace and life in general. I work well under pressure, and I’m able to multitask under tight schedules. I have sound verbal and written communications skills. I enjoy working in a team as an individual, Flexibility and openness to suggestions mark my ability to consult and remain assertive when the need arises, and Creativity and originality serves as a strong dimension of my personality.
PROFILE OF KEDIDIMETSE PORTIA MOTHUSI
Overview
19
19
years of professional experience
1
1
Certification
Work History
Acqusition Banker
Absa
09.2021 - Current
- Resolving enquiries from walk-in customers in a retail branch issue all account items and provide good customer service to all clients
- Adhere to legislation and regulatory requirements as applicable
- I.e
- CASA, FICA, NCA
Customer Service Clerk
Absa
11.2018 - 01.2021
- To assist walk-in customers in a retail branch, issue all account items and provide good customer service
- Adhere to legislation and regulatory requirements as applicable i.e CASA, FICA, KYC
- Verify customers’ identity according to procedures prior to proceeding with any enquiry or transaction
- Where customers are unable to produce acceptable identity, refer issue to CSHM or manager to take decision on whether to proceed or not.
Customer Service Clerk
Absa
02.2018 - 07.2018
- Resolving enquiries from walk-in customers in a retail branch issue all account items and provide good customer service to all clients
- Adhere to legislation and regulatory requirements as applicable
- I.e
- CASA, FICA, NCA
- Verify customers’ identity according to procedures prior to proceeding with any enquiry or transaction
- Where customers are unable to produce acceptable identity, refer issue to CSHM or manager to take decision on whether to proceed or not.
Student Assessment Administrator/Data capturer
University of South Africa/University of Pretoria
02.2016 - 01.2017
- Notifying student of outstanding assessment plans
- Recording all assignments received via facsimile, collect, sort and prepare all posted mail
- Administer the capturing of multiple choice assignments
- Maintenance of security on multiple choice key answers
- Sorting all assignments that don’t adhere to university policies e.g
- Late submissions
- Issuing of student card
- Validating student contracts e.g
- If the student has re-applied to study or not
- Taking students/personnel biometrics into the new system as to be used to access the campus.
Migration Specialist
Barclays/Absa
09.2015 - 12.2016
- Migrating client from the old legacy system to the new system, B.net system
- Selling the Barclays.net and also educating clients form African countries like Kenya, Botswana, and Mauritius etc
- Customer Service
Sales Consultant/Receptionist/Host Customer Clerk
Absa
11.2014 - 08.2015
- Addressing customer needs by providing appropriate banking advice and guidance
- Achieving contracted sales target according to sub-segment objectives
- Retaining, cross-sell and expand utilization of products and services
- Welcoming of clients into the branch
- Answering phone calls and directing them to relevant department.
External Sales Consultant
Absa
04.2013 - 09.2014
- Identifying sales gaps
- Implementation and execution of corrective action plans
- Identification of sales opportunities where needed
- Build network relationship with external and internal stakeholders to ensure realization of clients’ needs
- Going to rural areas whereby there is a need for banking services, teaching them about bank products e.g
- Funeral covers, savings accounts etc.
HR administrator
Absa
01.2013 - 03.2013
- Filling
- Working on SAP
- Checking of staff that are active and inactive on the Absa system
- Typing of contracts for new staff.
Sales Support Clerk
Absa
02.2012 - 05.2012
- Opening of accounts e.g
- Savings accounts, student cheque accounts and personal loans
- Selectively acquiring potential profitable customers by converting qualified leads into a sale
- Doing face to face
- Visiting nursing colleges, private companies and construction companies to generate new business especially the ENTRY LEVEL BANKING clients.
Direct Sales Agent
Absa
09.2007 - 07.2011
- Opening of accounts e.g
- Savings accounts, cheque accounts, personal loans
- Selectively acquiring potentially profitable customers by converting qualified leads into a sale
- Doing face to face with clients
- Moving to designated areas like rural areas to offer some banking advice
- Visiting schools to teach them how to save money and accounts that are specially designed for students and we open accounts for them.
General Worker
Lichtenburg Granite
08.2005 - 08.2007
- Assisting clients on purchasing granite stones
- Bookkeeping
- Payroll.
Education
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R.A Kobue High School
Certificate In Occupational Health And Safty - Safety Officer
University of South Africa
Pretoria Diploma In Public Man - Public Administration And Services
Technikon North West(TUT)
(Pretoria)Higher certificate in Banking - Banking And Financial Support Services
Milpark Business School
02.2016
Cert in Short term Insurance - Banking And Financial Support Services
Inseta (RPL)30 Credits
Pretoria04.2008
Diploma in Computerised Secretarial - Administrative Assistance And Secretarial Science
Prestige Business College
Mahikeng 12.1999
Skills
Ms Word
Accomplishments
- Certificate for outstanding sales achievement in 2013 (workplace banking)
- Reached the R10 MILLION CUSTOMERS IN 2008
- Nominated to help Gauteng North to investigate fraud of R19 million and also to recover the money by retrieving backdated statement for forensics to investigate
Identityno
8102030186080
Passportstatus
Available
Residingin
Pretoria
Citizenship
South African
Areastoconsider
South Africa
Driverlicense
C1
Personal Information
Gender: Female
Acquiredskills
- Communication Skills
- Negotiation
- Troubleshooting
- Problem-solving
- Supervisory Skills
- Analytic Thinking
- Strategic Planning
- Training
- Time Management
- Customer Service
- Client Liaison
- Quality Assurance
- Sense of achievement
- Decision making
References
- Mr T Motsoahole, Nedbank, Regional manager, 0744992428
- Mr K Makhaga, Absa, Team Leader (current), 060 995 3903
- Ms M moumakwe, Absa, HR Team Leader GN, 0123641519/0739889760/072 605 1660
- Ms Veronica Baloyi, Absa, Regional Manager, 079 696 3271
- Mrs Retha Labuscghne, University of Pretoria, Manager Student Service Centre, 0724320272
- Mr A Nkumane, Unisa, Assignment Dep Manager, 012 429 2680
Training
- Money Laundering
- Sanctions
- Anti-bribery
- Fica
- KYC
- Financial Crime
Certification
First Aider
Interests
First aider(2023)
Timeline
First Aider
03-2023
Acqusition Banker
Absa
09.2021 - Current
Customer Service Clerk
Absa
11.2018 - 01.2021
Customer Service Clerk
Absa
02.2018 - 07.2018
Student Assessment Administrator/Data capturer
University of South Africa/University of Pretoria
02.2016 - 01.2017
Migration Specialist
Barclays/Absa
09.2015 - 12.2016
Sales Consultant/Receptionist/Host Customer Clerk
Absa
11.2014 - 08.2015
External Sales Consultant
Absa
04.2013 - 09.2014
HR administrator
Absa
01.2013 - 03.2013
Sales Support Clerk
Absa
02.2012 - 05.2012
Direct Sales Agent
Absa
09.2007 - 07.2011
General Worker
Lichtenburg Granite
08.2005 - 08.2007
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R.A Kobue High School
Certificate In Occupational Health And Safty - Safety Officer
University of South Africa
Diploma In Public Man - Public Administration And Services
Technikon North West(TUT)
Higher certificate in Banking - Banking And Financial Support Services
Milpark Business School
Cert in Short term Insurance - Banking And Financial Support Services
Inseta (RPL)30 Credits
Diploma in Computerised Secretarial - Administrative Assistance And Secretarial Science
Prestige Business College
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