Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPersonal development programsHealthcare benefitsTeam Building / Company Retreats
3
Languages
3
Certification
5
Years of experience
Analytical professional skilled in communication and teamwork, adept at adapting to new environments. Focused on driving team success and fostering professional growth. Committed to leveraging strengths for impactful contributions in collaborative settings.
Work History
Quality Controller in Baked Products
7 Months
Our Bakehouse | 02.2026 - Current
Conducted quality inspections on products to ensure compliance with industry standards and specifications.
Identified defects and discrepancies, implementing corrective actions to enhance product quality.
Collaborated with production teams to establish quality control processes and improve operational efficiency.
Developed and maintained inspection criteria to systematically evaluate product performance during production cycles.
Performed routine audits of production lines, documenting findings and ensuring adherence to safety protocols.
Trained new staff on quality control procedures and best practices for maintaining product integrity.
Rejected materials, components, and finished products and documented reasons.
Rejected substandard materials and documented specific reasons for rejection.
Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
Cake Decorator
1 Year 6 Months
Our Bakehouse | 08.2024 - 02.2026
Designed and decorated custom cakes to meet client specifications.
Collaborated with team members to streamline decorating processes and improve efficiency.
Ensured quality control by inspecting finished products for presentation and accuracy.
Managed inventory of decoration supplies, minimizing waste through effective usage practices.
Trained junior decorators in techniques and best practices for cake design and decoration.
Implemented time-saving techniques that improved workflow during peak season demands.
Kept work area safe and sanitized by washing utensils, tools, and countertops.
Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Packaged and priced each product according to company pricing procedures.
Shop cashier
1 Year 2 Months
Ackerman's | 10.2021 - 12.2022
Processed customer transactions efficiently using point-of-sale systems.
Ensured accurate cash handling and balanced registers at shift end.
Monitored store environment to uphold cleanliness and safety standards consistently.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Contributed to positive teamwork dynamics through clear communication with colleagues and proactive problem-solving strategies.
Maintained knowledge of current sales and promotions, effectively communicating this information to customers as applicable.
Managed high volumes of transactions during peak hours without sacrificing speed or quality of service.
Handled returns, exchanges, and refunds professionally, ensuring customer satisfaction while adhering to store policies.
Counted cash drawer at the start and end of each shift, ensuring accuracy in all financial transactions.
Balanced multiple responsibilities including cashier duties, organizing shelves, and assisting customers on the sales floor when needed.
Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Education
Bachelor of Administration - Economic And Management Sciences
University of South Africa | Sunnyside, Pretoria | 12-2026
Gained a foundational understanding of business management principles, including strategic planning and organizational behavior, essential for effective decision-making in corporate settings.
Explored marketing strategies and consumer behavior, equipping with skills to develop targeted marketing campaigns and understand market dynamics.
Engaged in human resource management studies, learning about recruitment processes, employee relations, and performance management to optimize workforce efficiency.
Participated in case studies and simulations, applying theoretical knowledge to real-world business challenges for practical experience.
Higher Certificate - Accounting Sciences
University of South Africa | Sunnyside, Pretoria | 12-2022
Developed proficiency in financial reporting and analysis, providing insights into company performance and financial health.
Learned about taxation regulations and compliance, equipping for roles that require knowledge of tax obligations and filing processes.