Kealositse Gomolemo
Kimberley
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Field Service Engineer
On Time Telecoms
Vryburg
11.2021 - 04.2022
- Maintain Cluster / Region / Network Allocated within a 24/7 availability model
- Attend to ALL alarms - RAN, Transmission, Power and RF
- Fault Finding, Troubleshooting, Fault Analyses and Reporting (Site Investigations)
- Apply Full Scope Corrective Maintenance Execution including attending to Faults / Alarms on Masts and Roof Tops
- Complete Work Orders allocated within Network SLA and Quality Standards
- Manage Onsite landlord interaction
- Update Site Information
- 3rd party supervision
- On-site Service Activation/Deactivation
- Preventive Maintenance and Planned Maintenance Execution
- Escalate Site Security Incidents and complete required SAPS Case Number Reporting
- Deploy, Connect, Recover and Refuel Mobile Generators as and when required
- New Site Acceptance and Approval prior to Activation
- Manage Spare Parts and Boot Spares within Network Process and Procedures.
Field Service Specialist
Cell C
11.2006 - 03.2021
- Manage the sub-regional Field teams and engage with the NOC to keep availability at the predetermined level
- Monitor RAN Networks through statistics (NQI) and Service desk reports
- Address availability of strategic sites with the deployment of batteries and other innovative solutions
- Perform scheduled routine maintenance on Networks
- Attend to faults and the resolving of them to keep the availability of service channel distribution up, including Cell C Campus, Retails outlets and WAC
- Assist with technical challenges to improve services
- Monitor FTTH network
- Improve relationship with FNO, to ensure up-time of customers
- Monitoring of FNO networks
- RAN: Assist the all other teams to maximize the utilization of current network infrastructure
- This include:
- Multi-band upgrades;
- Cow deployments;
- Frequency reframing;
- LTE at 1Gig POP sites
- Support where required with the expansion of stores/kiosks and other channel distribution as per EPMO projects identified
- Support the EPMO team, to provide exclusive services in new or existing housing, or business, developments
- Support the Optimization of RAN network, by investigating and assisting with quality faults, including, but not limiting to
- PIM correction, VSWR and RTWP, M/W links, Fiber
- Support with the resolution of customer experience problems
- Manage FSS teams to assist with Level 1 operational support and maintenance
- Provide technical customer support for FTTH, Stores and other sales initiatives
- FSS responsibility MATRIX and frequency of maintenance
- The frequency spectrum of Cell C is a valuable resource, which must be effectively utilized to increase Network traffic and Revenue
- This could include layer expansion to 3G and LTE carrier aggregation
- Measure service quality and levels through interaction with Retail and Store Managers
- Request regular feedback and evaluations from managers
- FTTH
- Understand FTTH network layout and fault management to provide accurate feedback to customers
- Improved service quality and reduce duration of outages
- Support the other departments with footprint growth
- Provide support where required to improve service quality
- The existing Wi-Fi network is monitored on Ricus and Facebook platforms in conjunction with Cell C NOC
- Customer satisfaction is measured through monitoring of statistics and Social Media feedback
- Network is improved through optimization efforts
- Assist the EPMO Office with the rolling out of new innovative ideas/projects
- Implement approved EPMO projects to obtain Cost Reduction, Revenue increase, and Improved Customer satisfaction
- Assist the EPMO office with the decommissioning of sites, as approved by Networks
- Manage 3rd party leases, which expires, to reduce Operational expenditures
- The changes in technology, like fiber, result in the reduction of Operational expenditures (Rental) through the reduction of installed equipment on sites
- Keep strict control over the costs of regional sub-contractors and service providers
- Maximize the utilization of current network infrastructure
- Improve skillset through training to perform tasks in-house and save on Operational expenditures
- These tasks include Optimization, upgrades, and maintenance
- Achievements – Enrolled in Cell C Dual Career Path
Senior Technical Officer
Vodacom SA
Pretoria
05.1999 - 10.2006
- Repairs of all BTS, XCDR, BSC, AC and DC Power, Rectifiers and TX equipment within the predefined time frames as set out by management
- Maintenance and Installation on the BSS, Transmission and Power systems
- Implement maintenance plan according to policies and procedures of the company
- Ensuring network availability meets the preset targets
- Do daily, weekly and monthly Network reports
- Spares management using Omnix (spares Management tool)
- Manage customer complaints related to hardware
- Monitor network quality using specialized tools and advanced test Equipment
- Provide reports on quality related issues and highlight problem areas
- Represent transmission department in meetings with other departments
- Relieving up to supervisory level
- Implement remedial procedures and provide expert support in close liaison with Optimization, Planning, NMC, Drive testing, Transmission and Project management sections
- Site allocation to Technical Officers and their standby Timetable
- Ordering Upgrade Spares and managing upgrade spares
- Responsible for drafting of standby timetable
- Reducing batteries theft on site by installing new technology of batteries (Mechanical and electronic Kinetic Generators, Fuel Cells etc.) and installation of alarms systems and security systems on sites
- Achievements – Promoted from Technician to Senior Technician, Enrolled in Vodacom's Mentorship programme
Technical Officer
Telkom
2 1992 - 4 1999
- Maintenance of Telkom equipment (Subscribers, transmission, Radio, Switch and Microwave Analog and Digital)
- Interface with other Sections e.g
- Planning, Contractors, Admin etc
- Performing admin duties required by management
- Attend to all network faults and alarms
- Keeping the network in good working condition by doing daily, weekly, monthly routines and preventative maintenance
- Acting up to Supervisory level
- Analog to Digital Telkom System migration by planning, installations and commissioning
- Electronic Equipment repairs up to component level
- Keeping Network available by doing standby
- Achievements – Passed Trade test, Promoted from Learner Technician to Technician
Education
Skills
- IT Infrastructure
- Electrical (AC, Solar, Inverters and DC Power)
- Electronic (Components and Circuits boards)
- Mechanical (Engines, Generators and Plants)
- IT and Telecommunication (Computers, BTS, BSC, Optic Fibre, Analog and digital Systems, Microwaves, Radio and cables)
- Civil (Carpentry, Plumbing, Masonry and Electrical wiring)
- Welding
- Auto Electrical
- Security (Alarm System improvement, attend monthly meetings with SAPS and third parties, attend to breakings and provide security to contractors working on dangerous sites)
Names
Kealositse Hendreck
Postaladdress
P O Box 2368, Kimberley, 8300
Residentialaddress
14 Hamlet Street Hillcrest, Kimberley, 8301
Cellnumber
0789991055
Other Qualifications
- Telkom Transmission and Microwave (A, B and C) Courses
- MEIETB Trade Test (Electronics Equipment Mechanician)
Personal Information
Driving License: EC01
References
- Stanley Mojaki, Liquid Int. Telecoms - Specialist, 083 611 996
- Palesa Tshepe, BBI – Supervisor 3rd Party, 073 785 7193
- Otsile Pico, On Time Telecoms – FME, 083 200 6492
Timeline
Field Service Engineer
On Time Telecoms
11.2021 - 04.2022
Field Service Specialist
Cell C
11.2006 - 03.2021
Senior Technical Officer
Vodacom SA
05.1999 - 10.2006
Technical Officer
Telkom
2 1992 - 4 1999
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