Kealeboga Mahlaule

• Managing two Recreation Facility; Staff, Finances, Events/ Activities
• Finances(income reconciling, Invoicing clients, review of tariff structure)
• Events Coordination (Plan & coordinate activities/events of facility & at regional and citywide events) Project Management.
• Boosted participation rates by developing targeted marketing strategies for various age groups and interests.
• Coordinated logistics for special events such as tournaments, festivals, and exhibitions, ensuring timely set-up and teardown processes.
• Maintained activity records and reports to evaluate program success and identify areas for improvement.
• Set up promotional displays and equipment for special events and activities.
• Stakeholders relations (Building positive relationship with community stakeholders to secure sponsorship for recreation programs.
• Asset management (Managing assets & Monitoring materials, Tools equipment and supplies of the facility.
• Monitored facility usage and maintenance needs to ensure safe, clean spaces were available for participants at all times.
• Facility Administration (report writing & general admin work)
• Supervised staff of 8 and 15 group instructors teaching at facility in day-to-day activities.

• Customer service (handling customer's complaints)
• Planned and evaluated recreation programs with Facility Manager to support community.
• Assistant to Senior Recreation Officer with general admin of facility.
• Assist in development comprehensive event plans for large-scale events, ensuring smooth execution and positive experiences for attendees.
• Enhanced community engagement by organizing and implementing diverse recreational programs.
• Coordinating programs of facility, coordinating events at regional and city wide
• Outreach Programs at regional & city wide level (Offering sport & recreation service to disadvantaged communities & schools)
• Maintained inventory of supplies and equipment with established sign-out procedures.
• Scheduled events in recreation facilities and monitored facility conditions.

• Outreach programs and organise sport and recreation activities.
• Performed clerical, and bookkeeping duties to process participation fees and reconcile cash receipts daily.
• Conducted regular safety inspections of facilities and equipment, minimizing potential hazards.
• Responded to public inquiries to provide information about programs and facilities.
• Established calendar of events, ensuring well-rounded and consistent schedule of activities for community.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Answered central telephone system and directed calls accordingly.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Maintained visitor log for entering and leaving facility for security purposes.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.
• Corresponded with clients through email, telephone, or postal mail.

• Assist in school sport excellent programs
• Coordinate mobile unit meeting, planning of work scheduling
• Assist in marketing of mobile unit
• Assist with administration work
• Supported marketing efforts with targeted materials creation, boosting event attendance rates and overall brand visibility.
• Maintained parental sign-in and sign-out sheets.

Negotiation and Conflict Management, Monitoring and Evaluation, Project Management, Strategic Management, Human Resource Management, Financial Management, Research Skills, Change Management.

Project Planning, Managing People, Cost Management, Project Scheduling and control, Supply Chain Management, Labour law and Contracts.

SPORT ADMINISTRATION, SPORT AND PHYSICAL RECREATION, ENGLISH COMMUNICATION, MARKETING, PUBLIC RELATIONS, PERSONAL SELLING, COMPUTER SKILLS, SPORT TRAUMA, INTERNSHIP.