Summary
Work History
Education
Skills
Timeline
Generic

Precious Ratlhagane

Business Administration
Johannesburg

Summary

Dynamic professional with a proven track record in product sales and service improvements, notably at Amazon. Skilled in contract negotiation and door-to-door sales, I've significantly enhanced client retention and sales revenue. My approach combines strong relationship-building (soft skill) with strategic sales techniques (hard skill), driving substantial growth and team performance.

Work History

Direct Sales Agent

Le Morgan
  • Boosted sales revenue by identifying customer needs and providing tailored product recommendations.
  • Expanded clientele base by actively prospecting new customers via phone calls, emails, and door-to-door visits.
  • Managed customer accounts efficiently, ensuring timely updates on orders, payments, and delivery status.
  • Improved team morale and performance by sharing best practices and offering support to fellow sales agents.

Loan Consultant

PGB Finance
  • Managed a diverse portfolio of loans, ensuring compliance with company policies and industry regulations.
  • Reviewed customer applications closely to identify any opportunities for further development and revenue.
  • Collaborated with team members to develop strategies for meeting sales targets consistently.
  • Increased client retention rates by offering exceptional service and fostering strong relationships.

Customer Service Associate

Amazon
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Education

Nqf Level 4 - Business Administration

Richfield Graduate Institution of Technology
Pretoria
11.2018

Skills

Service improvements

Timeline

Direct Sales Agent

Le Morgan

Loan Consultant

PGB Finance

Customer Service Associate

Amazon

Nqf Level 4 - Business Administration

Richfield Graduate Institution of Technology
Precious Ratlhagane Business Administration