Kaylin Gavin Leedenberg
Marketing Sales Manager
Cape Town
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Sound and Lights Technician's Assistant
CB Decor
Cape Town
12.2023 - Current
- Trained event staff on proper use of audio and visual equipment.
- Executed client consultations to determine audio-visual needs for events.
- Guided decision-makers with technical advice on product selection and operation.
- Programmed and operated audio-visual equipment to support seamless live events.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Set up projectors, laptops and microphones for live presentations.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
Recruitment Consultant
Gone A Scratch
Cape Town
09.2020 - 10.2023
- Operated and maintained applicant tracking and candidate management systems.
- Hired employees and initiated new hire paperwork process.
- Conducted Number recruiting events to grow passive talent pipeline to prepare for future hiring needs.
- Created recruitment marketing campaigns to attract and engage potential candidates.
- Networked and built relationships with potential candidates and industry professionals to identify potential candidates, stay informed about industry trends and gain insight into skills and qualifications in demand.
- Managed and sourced from third-party recruiting agencies to expand potential candidate pool.
- Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals.
- Provided support to hiring managers and HR teams to keep recruitment processes aligned with organizational goals.
- Conducted background checks, reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria.
- Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
- Assessed and recommended top candidates to hiring managers to provide qualified employees to fill open positions.
- Identified and sourced qualified candidates for open positions to meet organizational needs.
- Negotiated offers and closed deals to finalize recruitment process and secure best talent.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
Training Manager
Gone A Scratch
Cape Town
04.2020 - 10.2023
- Conducted orientation sessions and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
- Delivered new employee onboarding and training sessions via Software.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Coordinated technical training and personal development classes for staff members.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
- Assisted in development of employee assessments to measure training value.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Conducted training courses and prepared videos for long-term use.
- Implemented new learning strategies depending upon employees' skill levels.
Manager of Business Development and Sales
CTI INTERNATIONAL
Cape Town
06.2013 - 09.2019
- Qualified leads by scheduling introductory discovery meetings and calls.
- Liaised with external stakeholders to form strategic partnerships with prospective clients.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Conducted market research to discover new leads, opportunities and messaging.
- Built diverse sales pipeline to exceed quota targets.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
- Created customer loyalty programs to increase repeat business.
- Developed and maintained relationships with key clients to increase sales and customer retention.
- Trained and mentored sales personnel to apply best practices and techniques.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Prepared sales presentations for clients showing success and credibility of products.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Communicated product quality and market comparisons by creating sales presentations.
- Built relationships with customers and community to establish long-term business growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Organized promotional events and interacted with community to increase sales volume.
Cashier and Information Controller
Super Spar Vangate Mall
Cape Town
03.2010 - 05.2013
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Trained and mentored new sales representatives.
Education
Club Certificate - Business Marketing Development Program
Otri- Care International
Cti International Business Park 06.2013 - 09.2019
Skills
Cisco proficiency
Crestron proficiency
Extron proficiency
ClearOne
Sound judgement
Excellent reasoning skills
Decision-Making
Good Telephone Etiquette
Problem-Solving
Active Listening
Organization and Time Management
Planning and Coordination
Self-Motivated
Accomplishments
- Achieved by completing task with accuracy and efficiency.
Timeline
Sound and Lights Technician's Assistant
CB Decor
12.2023 - Current
Recruitment Consultant
Gone A Scratch
09.2020 - 10.2023
Training Manager
Gone A Scratch
04.2020 - 10.2023
Manager of Business Development and Sales
CTI INTERNATIONAL
06.2013 - 09.2019
Club Certificate - Business Marketing Development Program
Otri- Care International
06.2013 - 09.2019
Cashier and Information Controller
Super Spar Vangate Mall
03.2010 - 05.2013