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Kaylin Lameyer
Senior Manager
Cape Town
Summary
GM position as advertised
I am applying for the position that was indicated above that's available at your organization.
I am confident that I have the knowledge and skills to professionally fulfill the position as required by the company . I am eager to enhance and refine my personal development within the organization and take the challenge that lies ahead .I will endeavor to effectively performance my entire task defined by YOU!
Given this opportunity, I will perform my duties with perseverance , dedication and utmost loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hoping my application will receive your favorable consideration
Your sincerely
Kaylin Lamey
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Senior Operational Manager
Takealot
08.2022 - Current
- Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Analyzed data trends to identify areas for process improvement, ultimately driving higher levels of performance across all departments.
- Played a pivotal role in enhancing overall operational excellence by identifying inefficiencies within existing systems/processes and implementing targeted interventions.
- Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Maintained strict adherence to data privacy regulations while handling sensitive information.
Administrator
Takealot
01.2022 - Current
- Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Improved employee productivity with effective time management strategies for daily tasks.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
Food Manager
Takealot Malmesbury
04.2021 - Current
- Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
Buyshop Manager
Cash Crusaders
06.2017 - 07.2020
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Education
Bachelor of Business Administration - Incomplete - Business Management
Cape Peninsula University of Technology
Mlamesbury 04.2001 -
Skills
Employee Development
Certification
Course in Information Literacy
Interests
Photography
Writing
Travelling
Team sports
Outdoor activities
References
Reggie Manuel - Regional Manger - Cash Crusaders - 0710817774
Paul Mulder - Franchisee - Takealot Malmesbury - 0711451017
Timeline
Student at IQ Business academy
02-2024
Senior Operational Manager
Takealot
08.2022 - Current
Administrator
Takealot
01.2022 - Current
Food Manager
Takealot Malmesbury
04.2021 - Current
Buyshop Manager
Cash Crusaders
06.2017 - 07.2020
2 Year diploma in business management - Pending
12-2015
Certificate in Beyond HIV and AIDS, STI TB Awareness
08-2015
Course in Information Literacy
06-2015
Bachelor of Business Administration - Incomplete - Business Management
Cape Peninsula University of Technology
04.2001 -
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