KAYLA BURGER

• Assisted in employee training initiatives, mentoring new hires on proper serving techniques and company policies.
• Streamlined drink preparation processes by mastering efficient pouring techniques and multitasking skills.
• Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
• Provided exceptional service to VIP guests, ensuring their needs were promptly attended to throughout their visit.
• Demonstrated versatility by adapting to various bar settings, including fine dining establishments, high-volume nightclubs, and casual pubs.
• Contributed to positive team dynamics by supporting coworkers during peak periods and fostering open communication among staff members.
• Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
• Developed strong product knowledge through regular tastings and training sessions, enabling confident recommendations for customers seeking guidance on beverage selections.
• Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
• Strengthened relationships with regular patrons through personalized interactions while maintaining professional boundaries.
• Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
• Consistently met sales targets by effectively promoting daily specials and seasonal offerings to patrons.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
• Received over 50 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.

• Skilled at working independently and
• In a team environment.
• Managed time efficiently to complete all tasks
• Assisted with day-to-day operations, working
• Adaptable and proficient in learning new
• Worked well in a team setting, providing support
• Worked flexible hours across night, weekend,
• Developed and maintained courteous and
• Passionate about learning and committed to
• Barista/Cocktails/Server/Daily stock take/Cash

• Supported colleagues during peak hours,
• Fostering a collaborative work environment that
• Enhanced overall productivity levels.
• Attention to Detail
• Interpersonal
• Communication
• Processed orders and sent to kitchen employees for preparation.
• Increased sales significantly by upselling higher end products to customers.
• Arranged and prepared tables for customers to
• Offer memorable experiences to guests and

• Assisted with day-to-day operations,
• Slots-Licensed
• Daily stock take/Server/Cash ups
• Developed and maintained courteous and
• Effective working relationships.

• Feeding animals
• Barista/Cocktails/Daily stock take/Cash ups
• Followed health and safety protocols crucial for
• Maintaining safe and sanitary environments for customers and staff.
• Shared knowledge of menu items and flavors,
• Enabling customers to make personal decisions based on taste and interest
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests
• Performed opening and closing duties, ensuring, dining area was prepared for seamless service transitions.

Arranged and prepared tables for customers

• Strategically timed check-ins with customers to
• Take orders and confirm satisfaction with meals
• Restock supplies
• Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
• Maintained a clean and orderly dining area for an enjoyable guest experience
• Checked guests' identification before serving alcoholic beverages.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers
• Processed orders and sent to kitchen employees for preparation.

• Demonstrated creativity and resourcefulness
  through the development of innovative solutions
• Cultivated interpersonal skills by building positive
  relationships with others
• V-Slots
• Server/Stock take/Cash ups

• Stock take
• Cash ups
• Server
• Assisted with day-to-day operations, working
• Efficiently and productively with all team members
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend and holiday shifts.
• Passionate about learning and committed to continual improvement.

• Stock take
• Server
• Cash ups
• Assisted with day-to-day operations, working efficiently and productively with all team members.
•  Worked flexible hours across night, weekend and holiday shifts.

• Stock take/Cash ups
• Worked flexible hours across night, weekend,
  and holiday shifts.
  Worked well in a team setting, providing support
  and guidance
• Developed and maintained courteous and
  effective working relationships.
• Assisted with day-to-day operations, working
  efficiently and productively with all team
  members.