Restaurant Head Waiter Country Pub and Resturant
Johannesburg
11.2023 - 06.2024
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Remained calm and poised when dealing with difficult customers or during busy shifts.
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