Kayden Roetz
Benoni
Summary
Detail-oriented Finance Administrator skilled in improving operational efficiency and data protection. Expertise in record management, clerical support, and workflow optimisation. Background in customer service roles, effectively managing high-volume environments and resolving complaints. Strong communicator committed to enhancing service quality and fostering customer relationships.
Overview
2
2
years of professional experience
Work History
Fininance Adminstrator
TGOOD Africa
Benoni, South Africa
11.2025 - Current
- Improved access to records by maintaining accurate physical and digital filing.
- Reduced disruption to managers' workflows by delivering proactive clerical support.
- Strengthened data protection by organising and archiving documents with confidentiality controls.
Waiter Bartender
Cp Pub and Grill
Benoni
01.2025 - 08.2025
- Served customers efficiently in a fast-paced environment, enhancing dining experience and satisfaction.
- Maintained cleanliness and organisation of the bar area, adhering to health and safety regulations.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Greeted new customers and offered immediate seating assistance.
- Handled customer complaints with professionalism, resolving issues promptly to ensure satisfaction.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Balanced multiple customer orders simultaneously, demonstrating exceptional memory and organisational skills.
Waiter Assistant
Family Fest
Benoni
12.2024 - 01.2025
- Enhanced guest satisfaction through prompt and accurate delivery of food and drinks.
- Strengthened service quality by supporting waiters in maintaining timely service.
- Speed up service during peak times by processing high-volume drink and meal orders.
- Improved table comfort by proactively refilling drinks and providing necessary utensils.
- Elevate dining presentation by polishing glassware, cutlery, and china for storage.
Education
NVF level 3 - Hospitality
Sion Private Academy
Guateng South Africa01-2023
Skills
- Record management
- Data protection
- Clerical support
- Basic accounting
- Workflow optimisation
- Customer service
- Complaint resolution
- Service quality
- Team collaboration
- Relationship management
- Communication skills
- Verbal communication
- Event planning
Languages
Afrikaans
Advanced
C1
Interests
- Cars
- Videoghraphy
- Music
- Travelling
- Social events
- car event planning
Kaydz, i have a passion for traveling and videography
Passion for Cars & Videography
I have a strong passion for both the automotive industry and visual storytelling. Through my involvement in the car community and running CARMADNEZZ, I have developed valuable experience in automotive photography, videography, content creation, and event coverage. I enjoy capturing the energy, performance, and culture surrounding cars, using creative video production and photography to create engaging content that connects with audiences and showcases vehicles in a unique and professional way.
Timeline
Fininance Adminstrator
TGOOD Africa
11.2025 - Current
Waiter Bartender
Cp Pub and Grill
01.2025 - 08.2025
Waiter Assistant
Family Fest
12.2024 - 01.2025
NVF level 3 - Hospitality
Sion Private Academy