Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Additional Information
Work Availability
Work Preference
Languages
Timeline
AssistantManager

Kayakazi Bangani

Nyanga,WC

Summary

I am a dependable and hard working individual and my qualifications match the experience and skills required by this position. I am familiar with the various tools used in this profession. I have great hand-eye coordination and I can learn new jobs quickly. I have the ability to manage my time wisely and to multi-task in order to complete daily jobs in a reasonable amount of time. I have the skills to follow verbal and written directions, to perform jobs that require repetition. I always put forth my best efforts to get the job done in a timely but efficient manner.

I am in excellent physical condition with the ability to stand for long periods, perform heavy lifting and to work in all types of weather to perform the job required. I am self-motivated and have the ability to work without constant supervision but I can also work well as part of a team.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Business Administrative Assistant

KOLOK SA PAPERPLUS
06.2024 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
  • Assisted with the hiring process by reviewing resumes, scheduling interviews, and conducting reference checks for potential candidates.
  • Managed sensitive information discreetly while adhering strictly to confidentiality protocols.
  • Assisted in preparing quarterly reports that consistently met deadlines while accurately reflecting company performance.
  • Contributed to a positive work environment through proactive problem-solving and excellent interpersonal skills when interacting with colleagues.
  • Coordinated company events and meetings, resulting in successful collaborations and team-building experiences.
  • Maintained accurate financial records by processing invoices, expense reports, and budgets in a timely manner.
  • Increased productivity by creating organized filing systems for easy retrieval of documents and information.
  • Provided exceptional customer service to clients by addressing inquiries promptly and professionally via phone calls or emails.
  • Ensured compliance with company policies and procedures by maintaining up-to-date knowledge of relevant regulations.
  • Improved accuracy in data entry tasks by implementing quality control measures to catch errors before they become critical issues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Assess the creditworthiness of new and existing customers.
  • Generating and sending invoices to customers.
  • Monitoring and tracking pending invoices.
  • Addressing and resolving payment discrepancies, disputes and billing issues.
  • Maintaining accurate records of customers' payment history and debt recovery efforts.
  • Building and maintaining solid relationships with debtors while enforcing payment obligations.

Service advisor

Ascensos
10.2021 - 07.2022
  • Handling customer queries and questions through email
  • Provide product and service information to customers
  • Assist customer in making purchase decision though upselling and cross selling
  • Identify opportunities to enhance customer experience and turn dissatisfied customer into a happy customer

Shop assistant cashier

Clicks group limited
05.2019 - 10.2020
  • Customer service
  • Managing cash transaction using cash resister, Ensuring that all transactions are accurate and efficiently
  • Handling customer parcel using Pargo System
  • Ensure the store operates according to the company SOP's
  • Process returns and exchanges
  • Receiving stock from vendors and cuptur it using AS400 system

Education

N6 - Business studies, Communication, Sales, Computer, Accounting, Public Relations, Entrepreneur and Business Management

Fasle Bay College
07.2017 - 12.2018

Certificate - Basic computer skills, Word Processing, Microsoft Excell, Introduction to internet and email, Windows 7, Keyboarding

02.2017 - 04.2017

Matric - Accounting, Business studies, Economics, Xhosa, English, Mathematics Literacy, Life Orientation

Phakam Senior Secondary School
01.2014 - 12.2016

Skills

File organization

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Personal Information

  • Date of Birth: 07/22/98
  • Nationality: RSA

Awards

Jumpstart Certificate, 04/01/17

Additional Information

Name: Lindsay Lindoor

Position: Credit Controller

Phone: 021 597 2700

Email: lindsay.lindoor@koloksa.co.za


Name: Jacqui Heydenreich

Position: Branch Manager

Phone: 021 597 2700

Email: jacqui@koloksa.co.za

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-Site

Important To Me

Flexible work hoursPersonal development programsPaid sick leaveTeam Building / Company Retreats

Languages

Xhosa
Advanced (C1)
English
Upper intermediate (B2)

Timeline

Business Administrative Assistant

KOLOK SA PAPERPLUS
06.2024 - Current

Service advisor

Ascensos
10.2021 - 07.2022

Shop assistant cashier

Clicks group limited
05.2019 - 10.2020

N6 - Business studies, Communication, Sales, Computer, Accounting, Public Relations, Entrepreneur and Business Management

Fasle Bay College
07.2017 - 12.2018

Certificate - Basic computer skills, Word Processing, Microsoft Excell, Introduction to internet and email, Windows 7, Keyboarding

02.2017 - 04.2017

Matric - Accounting, Business studies, Economics, Xhosa, English, Mathematics Literacy, Life Orientation

Phakam Senior Secondary School
01.2014 - 12.2016
Kayakazi Bangani