As a passionate, determined, goal – driven and dynamic individual, I continually strive to achieve optimal results. I have gained valuable experience and knowledge and believe that I can achieve anything I set my mind to.
Overview
14
14
years of professional experience
Work History
Case Management Officer
National Bargaining Council
07.2025 - 09.2025
- Receiving and recording new cases on the Case Management System.
- Reviewing documentation for accuracy and completeness, ensuring timeframes are adhered to.
- Interacting with parties (involved in disputes), Commissioners, Interpreters, CCMA, Trade Unions and Employer Associations.
- Scheduling the dispute resolution process - ensuring Commissioners, Interpreters and venues are properly booked for hearings.
- Handling case-related communication - responding to case-related queries, distributing relevant documentation, issuing notices to parties.
- Managing and maintaining an accurate and organized filing system - ensuring physical and electronic files are created.
- Tracking the progress of cases and providing updates to related parties.
- Preparing reports on case statistics and submitting to management, on a monthly basis.
- Ensuring the Bargaining Council policies, procedures and labour-related legislation are adhered to.
- Assisting with applications for certification and enforcement of CCMA awards for all Section 143 Matters.
- Addressing queries and referring cases to the relevant forums, when they do not fall under the jurisdiction of the Bargaining Council.
- In addition to the above Case Management duties, assist the General Secretary with secretarial duties, on a National level.
Credit Controller
National Bargaining Council
04.2022 - 06.2025
- Responsible for recovering Employer and Employee contributions from the factories, which include Provident Fund, Health Care Fund, Council Levies and other Social Funds payable to the Bargaining Council.
- Preparation of documentation of all accounts in connection with their remittances.
- Working through age analysis on a daily basis.
- Prompt collection of contributions.
- Negotiating payment plans with factories that have outstanding debt.
- Issuing of compliance orders to defaulting factories.
- Preparation of arbitration documentation.
- Liaising with factories in the industry, the trade union and it's members to resolve account queries / shortfalls.
- Arranging meetings with factories to resolve account-related queries.
- Receiving bank statements on a daily basis and receipting cash inflows from factories.
- Allocation of receipts in terms of the chamber’s allocation policy, including financial arrangements, arbitrations or other settlement agreements.
- Preparation of month-end finance reports.
- Capturing of legal awards.
Trainee Accountant / SAICA Audit Clerk
GL Palmer & Co.
07.2020 - 10.2021
- Preparation of financial statements.
- Preparation / amendments to fixed asset registers.
- Preparation of tax returns.
- Perform audit functions.
- Reception duties (when receptionist unable to report for duty).
- Abiding by a strict code of conduct and financial rules.
Multi-Skilled Consultant Sales and Service
First National Bank
08.2017 - 02.2019
- Identifies and utilizes opportunities to increase market share.
- Applies product knowledge to achieve sales results.
- Readiness to serve clients in a professional manner.
- Understanding the needs and wants of the client.
- Provide clients with solutions and alternatives to satisfy their needs and wants (sell and cross sell).
- Provide clients with the required information to make informed decisions.
- Help clients understand and utilize the bought solutions, in the best possible way.
- Ensure clients are served promptly and efficiently.
- Provide accurate product information to clients.
- Adherence to FNB golden rules.
- Execute activities within risk and compliance requirements.
- Executing the Sales Process, accurately (leads, campaigns, opening of accounts, up sell, cross sell and overdraft).
- Achieving competence in the Banking Sector.
- Capable of handling all teller functionalities (was the only teller at the branch).
- ATM custodian at branch level.
- Performing independent cash checks.
- Treasury custodian at branch level.
- Back office administrative functionalities.
SAICA Trainee Accountant
Buhr, Parry & Co.
09.2014 - 09.2016
- Preparation of financial statements.
- Preparation / amendments to fixed asset registers (on pastel evolution).
- Preparation and submission of: vat returns, emp201s; tax returns and all other SARS documents, on behalf of the client.
- Attend SARS meetings on a regular basis to resolve client queries.
- Perform audit functions.
- Perform bookkeeping functions – exposure to pastel and pastel evolution.
- Asset verification and verification of cash counts at client’s premises.
- Reception duties (when receptionist unable to report for duty).
- Abiding by a strict code of conduct and financial rules.
Administrative Assistant / Data Capturer / In-Service Student
Durban University of Technology
11.2011 - 08.2014
- Expediting outstanding orders.
- Capturing orders on the ITS system.
- Handling supplier / departmental queries.
- Assisting with the Tenders process.
- Liaising with the Finance and Stores departments, regarding procurement queries.
- Obtaining quotations when necessary.
- Assisting buyers when the need arises.
- Filing.
- Responsible for Front Office and all other administrative duties when receptionist is on leave.
- Placing orders with suppliers.
- Resolving queries with regards to capturing of requisitions.
- Filing of order notes, manual and electronic requisitions.
- Responsible for taking order notes and invoices to creditors.
- Responsible for taking invoices to the Stores department.
- Responsible for sending requisitions back to the relevant departments should a query arise.
- Handling telephonic queries.
- Assisting managers and procurement staff when needed.
- Assisting with various tasks and duties as part of in-service training.
- Assisting receptionist with all other secretarial / administrative duties.
Education
BCom Law Degree -
UNISA
National Diploma - Financial Accounting
Durban University of Technology
Skills
Teamwork
Time Management
Financial Accounting
Financial Forecasting & Analysis
Financial Reporting
Financial Administration
Accounts Management
Account Reconciliation
General Ledger
Financial Statement Preparation
Financial Planning
Strategic Planning
SYSTEMS
MS Office
Caseware Working Papers
Pastel
CASE 2000
Timeline
Case Management Officer
National Bargaining Council
07.2025 - 09.2025
Credit Controller
National Bargaining Council
04.2022 - 06.2025
Trainee Accountant / SAICA Audit Clerk
GL Palmer & Co.
07.2020 - 10.2021
Multi-Skilled Consultant Sales and Service
First National Bank
08.2017 - 02.2019
SAICA Trainee Accountant
Buhr, Parry & Co.
09.2014 - 09.2016
Administrative Assistant / Data Capturer / In-Service Student