Kauthar Krotz
Delft
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Administrative Assistant
Waste Carriers
Cape Town
10.2023 - Current
- Data Capturig
- Sorting paperowrk for sites
- Haulage of site
- Time and Attendace
- Sick and Leave
- Payslips
- Filing
- Diesel slips
- PPE
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Created and maintained databases to track and record customer data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Student /Clerk
City of Cape Town
Cape Town
3 2022 - 8 2023
- Admin, HR admin capturing, Clocking in and out corrections, Leave quires (capturing of overtime), Complaints, Ordering of stock, Stock taking of assets, EPWP project, Timesheets, contracts, Buy-outs, Reservation, Requisitions, Condemnations and transfer of assets, ESS Training, Profiled on SAP, Advanced on Excel and MS Word, Notifications, Prehmis Capturing
- Assisted with onboarding of new employees
- Booked and prepared meeting rooms, making arrangements for availability of refreshments
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Handled confidential student information, maintaining privacy and adhering to legal guidelines.
Sales Assistant/Customer Service
Pep
Cape Town
08.2021 - 03.2022
- Cashier, Receiving stock, Open & closing of store, Merchandising, Complaints and complements, Telephone queries, Switch board
- Assisted customers with prompt and polite support in-person and via telephone
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
Sales Person/ Customer Service
Footgear
Cape Town
04.2019 - 01.2020
- Cashier, Receiving stock, Open & closing of store, Merchandising, Complaints and complements, Telephone queries, Switch board, Sales targets, Cashing up, Admin duties, Store books (calculating month to date)
Education
Business Management -
False Bay College
Cape Town 07.2017 - 12.2018
Matric -
Belhar High
Cape Town 07.2016 - 12.2016
Skills
Database entry
undefinedCell Phone No
0610052860
Personal Information
- ID Number: 9803080045089
- Ethnicity: Coloured
- Dependents: 1
- Health Status: Excellent
- Date of Birth: 03/08/98
- Gender: Female
- Nationality: South African
- Driving License: Yes
- Marital Status: Single
References
- City of Cape Town (Brackenfell admin office), Mr Pierre De Villiers, 08430000552
- Pep stores (Delft Mall), Terra, 0786167386
- Footgear (Cape Gate and Prow Shoprite Park), Nolu, 0737234309
- Waste Carries ( Airport industrial ) Abdulllah Frieslaar, 0812841845
Timeline
Administrative Assistant
Waste Carriers
10.2023 - Current
Sales Assistant/Customer Service
Pep
08.2021 - 03.2022
Sales Person/ Customer Service
Footgear
04.2019 - 01.2020
Business Management -
False Bay College
07.2017 - 12.2018
Matric -
Belhar High
07.2016 - 12.2016
Student /Clerk
City of Cape Town
3 2022 - 8 2023
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