Katrina Mathebula
Cape Town, Western Cape, South Africa
Summary
Customer-focused professional with experience in client communication, appointment scheduling, and remote work with international clients. Skilled in managing virtual meetings, coordinating global appointments, and ensuring seamless communication. Adept at building rapport, handling high call volumes, and maintaining organizational efficiency.
Overview
2025
2025
years of professional experience
Work History
Freelance Graphic Designer
Freelance
2024 - Current
- Effectively communicated with clients to understand their needs and schedule project deadlines.
- Managed multiple projects simultaneously while ensuring high-quality deliverables.
- Coordinated virtual meetings and maintained an organized workflow for project completion.
- Designed branding and communication collateral for print and digital mediums.
- Delivered projects including logos, brand identities, business cards, and brochures.
Receptionist
Chemay Pty
- 2024
- Kept reception area clean and neat to give visitors positive first impression.
- Answered and directed phone calls professionally, providing accurate information to clients.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with data entry and managed client records to ensure accurate documentation.
Graphic Designer
Construct Education
2020 - 2023
- Collaborated with the production team to develop graphics for e-learning module courses that reached over 10,000 learners a year.
- Designed over 200 vector illustrations for learning modules, each focusing on specific educational themes and unique graphics. These included projects for the UW, UTK, Michigan Ross, Oxford University, Howard University, and Wharton.
- Designed graphics, illustrations, infographics, wayfinders, and scrolling parallaxes adhering to brand guidelines.
Promoting Agent
47th Avenue
- 2017
- Engaged with clients and promoted brand awareness at events.
- Developed persuasive communication skills for sales while interacting with potential customers.
- Managed event logistics and maintained professionalism in high-energy environments.
Education
Diploma - Web Development
CodeSpace
Durban, South Africa12-2020
Bachelor of Arts - Graphic Design
Vega
Durban, South Africa12-2019
Matric Certificate -
Hillcrest High School
Durban, South Africa12-2016
Skills
- Strong verbal and written communication skills
- Appointment scheduling and calendar management
- Multi-tasking and time management
- Problem-solving and conflict resolution
- Microsoft Office Suite & Google Workspace
- Attention to detail and organizational skills
- Ability to handle high call volumes professionally
- Branding and Identity Design
- Adobe Creative Suite
Timeline
Freelance Graphic Designer
Freelance
2024 - Current
Receptionist
Chemay Pty
- 2024
Graphic Designer
Construct Education
2020 - 2023
Promoting Agent
47th Avenue
- 2017
Diploma - Web Development
CodeSpace
Bachelor of Arts - Graphic Design
Vega
Matric Certificate -
Hillcrest High School
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