Katleho Mosala
Pretoria
Summary
- Energetic and hardworking sales professional offering proven leadership, planning, and problem-solving abilities honed over 5-years pre-owned career. Skillfully plans and implements market-driven promotions to acquire new customers and strengthen sales numbers. Expertly coordinates teams and resources to meet business demands.
- Dependable sales industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
7
7
years of professional experience
Work History
Used Car Sales Consultant
Ford CMH
12.2023 - Current
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
- Negotiated trade-ins fairly while maximizing dealership profits, striking a balance between meeting customer expectations and achieving company goals.
- Increased customer satisfaction by providing personalized service and addressing specific needs.
- Generated leads through strategic marketing efforts such as social media advertising and community outreach programs.
- Advised customers on financing options, collaborating closely with finance department to ensure smooth transactions.
- Delivered comprehensive product presentations, effectively communicating the value proposition to potential buyers.
Used Car Sales Executive
Toyota Cfao
02.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Expanded customer base by actively participating in local events and networking opportunities within the community.
- Kept up-to-date on industry trends and market fluctuations to provide informed recommendations to customers.
USED CAR SALES EXECUTIVE
Motus Nissan
10.2019 - 01.2023
- Demonstrated car features and benefits and facilitated test drives to enhance customer experience
- Facilitated timely sales or visit follow-up to retain strong rapport with previous and prospective customers
- Presented vehicle features, model options, and pricing information to assist customer decision-making
- Liaised between customers and finance department to facilitate price negotiation and financing options
- Greeted customers and proactively offered assistance and information on vehicles of interest
- Explained warranties, model upgrades, and dealer services to create upsell opportunities
- Used CMS to manage customer data and lead pipeline.
USED CAR SALESMAN
Lisa Cars
02.2018 - 09.2019
- Greeted customers and proactively offered assistance and information on vehicles of interest
- Encouraged customers to sign up for warranties and additional services, consistently exceeding quotas for add-on sales
- Calculated sales prices and total purchases, and processed cash or credit transactions
- Quickly connected with each customer to offer assistance and promote products
- Maintained knowledge of current sales and promotions, return and exchange policies, and security practices
- Facilitated timely sales or visit follow-up to retain strong rapport with previous and prospective customers
- Liaised between customers and finance department to facilitate price negotiation and financing options.
USED CAR SALES EXECUTIVE
Ford
04.2017 - 01.2018
- Demonstrated merchandise operation and explained features
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process
- Calculated sales prices and total purchases, and processed cash or credit transactions
- Quickly connected with each customer to offer assistance and promote products
- Liaised between customers and finance department to facilitate price negotiation and financing options
- Identified new business opportunities to achieve sales goals
- Participated in continuous training opportunities to hone craft and build leadership skills
- Maintained rapport with previous customers to earn repeat business and meet sales quota
- Traveled to prospective clients' homes or businesses to assess needs and present products and services.
Education
CERTIFICATE - BUSINESS MANAGEMENT, Unit 1-The Business World and business management., Unit 2- Establishing a Business., Unit 3 - The Business environment., Unit 4 - Introduction to general management., Unit 5 - Planing, Unit 6 - Organizing, Unit 7 - Leading, Unit 8 - Controlling -
IQ Academy
Johannesburg, Gauteng07.2022
HIGH SCHOOL DIPLOMA - GRADE12, English Home Language, Afrikaans First additional language, Mathematical Literacy, History, Business studies, Hospitality, Life Orientation -
Jeppe Boys
Johannesburg, Gauteng12.2016
Skills
- Sales practices
- Sales strategies techniques
- Customer service
- Networking
- Relationship building
- Decision-Making
Languages
English
Bilingual or Proficient (C2)
Timeline
Used Car Sales Consultant
Ford CMH
12.2023 - Current
Used Car Sales Executive
Toyota Cfao
02.2023 - 11.2023
USED CAR SALES EXECUTIVE
Motus Nissan
10.2019 - 01.2023
USED CAR SALESMAN
Lisa Cars
02.2018 - 09.2019
USED CAR SALES EXECUTIVE
Ford
04.2017 - 01.2018
CERTIFICATE - BUSINESS MANAGEMENT, Unit 1-The Business World and business management., Unit 2- Establishing a Business., Unit 3 - The Business environment., Unit 4 - Introduction to general management., Unit 5 - Planing, Unit 6 - Organizing, Unit 7 - Leading, Unit 8 - Controlling -
IQ Academy
HIGH SCHOOL DIPLOMA - GRADE12, English Home Language, Afrikaans First additional language, Mathematical Literacy, History, Business studies, Hospitality, Life Orientation -
Jeppe Boys
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