Katleho Linde

• Conduct in-depth IT audits with client teams to evaluate security controls, data management systems, and regulatory compliance.
• Prepare detailed audit reports, including findings, risks, and remediation strategies, for senior management.
• Perform risk assessments to identify vulnerabilities in IT infrastructure and recommend corrective actions.

• Collaborated with banks to secure financing options tailored to client needs and conducted product presentations to educate clients about vehicle financing and insurance offerings.
• Delivered comprehensive financial solutions for clients purchasing vehicles and additional services, and prepared contracts and other legal documents, ensuring compliance with regulatory standards.
• Managed customer inquiries, ensuring timely resolution and high levels of satisfaction.

• Facilitated the end-to-end signing process for student leases, ensuring accuracy and efficiency, and coordinated with internal teams to manage peak registration periods effectively.
• Communicated with students via email and phone to resolve issues, obtain accurate personal records, clarify lease terms, and update internal databases to support document management and guarantee accurate lease records.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

• Designed customized lesson plans to address specific learning needs of students, providing additional resources and encouragement that led to significant improvements in performance.
• Monitored student progress and adjusted teaching strategies to maximize results.
• Collaborated with other tutors to share best practices and improve overall program effectiveness.

• Managed the registration process for over 300 students, ensuring a smooth onboarding experience.
• Coordinated with internal departments to streamline registration workflows while providing exceptional support during peak periods, resolving student concerns promptly.
• Organized and maintained student records, ensuring compliance with data privacy standards.

Performed visual inspections and non-destructive tests (where appropriate) of residence facilities, taking note of functionality, appearance and other specifications to identify defects and malfunctions.

Documented findings and collaborated with the maintenance team for repairs and replacements.