Summary
Overview
Work History
Education
Skills
Software
art
Timeline
Generic
Katleho Kotola

Katleho Kotola

Sales Assistant
Johannesburg

Summary

Dynamic professional with a proven track record at Archive (The Foschini Group), enhancing sales revenue through expert customer relations and strategic sales presentations. Skilled in performance analysis and team collaboration, I excel in driving business growth by leveraging product knowledge expertise and goal-oriented strategies.

Developed exceptional customer service and sales skills in fast-paced retail environment. Proven ability to understand customer needs and deliver tailored solutions. Looking to transition into new field, leveraging transferable skills to drive success in different industry.

Overview

1824
1824
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Senior Sales Assistant

Archive,tfg
Johanesburg
07.202 - Current
  • Accepted and processed cash, check, and card payments.
  • Established strong rapport with prospective clients through strategic networking efforts, leading to increased business referrals.
  • Led monthly presentations on best practices in achieving success as a Senior Sales Assistant, resulting in improved team performance.
  • Increased sales revenue by building strong relationships with key clients and identifying new opportunities.
  • Managed a diverse team of junior sales assistants, providing coaching and professional development opportunities.
  • Checked with customers after sales to determine satisfaction and offer additional services such as assembly and warranties.
  • Analyzed sales data regularly, uncovering insights that informed future strategies for continuous improvement.

Mixer Operator

Albany Bakeries
01.2020 - 04.2020
  • Improved inventory management by accurately tracking raw materials usage and notifying supervisors of low stock levels.
  • Reduced downtime by performing routine maintenance on mixing equipment and promptly addressing issues.
  • Adapted to changing circumstances by quickly learning new mixing recipes and processes as required, maintaining productivity levels during transitions.
  • Ensured consistent product quality by regularly inspecting finished batches and conducting tests.
  • Enhanced overall plant performance by actively participating in continuous improvement initiatives.

Locksmith

ASSA ABLOY Door Group
Johannesburg
07.202 - 12.202
  • Used key cutting machines to duplicate or cut new keys.
  • Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
  • Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.

Sales Associate

Sportscene
Johannesburg
01.202 - 06.202
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Associate of Science - Life And Environmental Science

Unisa
Florida
02.2020 - Current

Skills

Follow-up care

Sales presentations

Customer relations

Product knowledge expertise

Sales strategy development

Performance analysis

Goal oriented

Cash register operation

Team collaboration

Software

Cycling

art

I love painting and bringing my imaginations to life.

Timeline

Associate of Science - Life And Environmental Science

Unisa
02.2020 - Current

Mixer Operator

Albany Bakeries
01.2020 - 04.2020

Senior Sales Assistant

Archive,tfg
07.202 - Current

Locksmith

ASSA ABLOY Door Group
07.202 - 12.202

Sales Associate

Sportscene
01.202 - 06.202

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Katleho KotolaSales Assistant