Responsible Management Assistant Intern, passionate about delivering outstanding quality and service. Offering 3 years of experience in industry with history of recognition for performance.
Organised individual dedicated to delivering quality clerical support for diverse needs. Skilled in digital file management with outstanding attention to detail in maintaining records.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Intern Management Assistant
Department of Public Works & Infrastructure
Pretoria
2025.06 - 2026.02
Coordinating meetings, ensuring timely preparation of documents, minutes, and action plans.
Recording and routed incoming and outgoing mail
Photocopied and printed documents for office team members.
Handling phone calls and responded to emails on behalf of my Mentor
Providing administrative support to multiple departments, aiding in the smooth running of day-to-day operations.
Filing physical and digital copies of important documents to maintain accurate and consistent records.
Supporting meetings by preparing materials, setting up spaces and taking notes.
Organising and archiving documents, enhancing document retrieval systems and operational productivity.
Capturing of reports in the system
Updating financial year planner for 2025-26 to maintain budget accuracy.
Uploading documents on EPWP Papertrail system to facilitate easy access and organization.
Assisting in minute taking during meetings to provide accurate records of discussions.
Coordinated travel arrangements for efficient scheduling and logistics.
Compiled S&T claims to ensure accurate and timely processing.
Consolidating leave day schedules to maintain clear records.
Procuring stationery, office equipment, and furniture to support operational needs.
Collecting petty cash for purchasing office refreshments and catering services.
Assisting with duties of Chief User clerk to uphold organizational standards.
Assistant Educator
Olievenhoutbosch Primary School
Olievenhoutosch
2021.08 - 2022.08
Supported administrative functions by doing copies, typing question papers, printing and scanning the documents
Assisted teachers in the classroom activities by marking learners assignements
Managed classroom resources and supplies, ensuring availability and accessibility for all lessons
Captured student data using SA-SAMS for accurate record - keeping
Administration Receptionist
Olievenhoutbosch Clinic
Olievenhoutboch
2018.06 - 2021.07
Captured patient files in RX Solution system to maintain accurate records.
Archived old files to improve accessibility and organization.
Retrieved and organized patient records, ensuring timely access for staff.
Compiled clinic statistics to support data-driven decision-making.
Monitored waiting times and queues to enhance patient experience.
Managed incoming calls at reception, transferring inquiries as necessary.
Welcomed patients professionally, fostering a positive environment and also responding inquiries from patients
Answered incoming calls, provided relevant information, and redirected calls to respective personnel, maintaining professionalism.
Carried out basic day-to-day administrative tasks to support staff needs.
Managed front desk operations, greeting visitors and directing them to appropriate departments or individuals.
Photocopied and printed documents following requests from senior staff.
Performed filing duties to keep company documents organised and easy to retrieve
Received, sorted and routed mail and deliveries to appropriate staff members.
Kept reception area neat and tidy at all times to create positive first impressions on visitors
Education
Certificate of Higher Education -
Phasoane High School
Polokwane, South Africa
Management Assistant - Administration
Sedibeng Tvet College
Vanderbijlpark, South African
Skills
Meeting coordination
Patient interaction
Communication skills both verbal and written
Time management
Record keeping
Filing systems
Multitasking
Administrative tasks
Computer Literacy Ms Word, Excel, PowerPoint, Outlook, Access)
Record keeping accuracy
Data confidentiality
Photocopying and printing
Email correspondence handling
Telephone etiquette
Scanning machine operating
Knowledge of Batho Pele principles
Understanding of patient administrative processes
Knowledge of National Archives Act
Proofreading accuracy
Languages
English
Upper intermediate (B2)
sepedi
Upper intermediate (B2)
Zulu
Upper intermediate
Certification
Record Management
References
Ms A Tshikovhi Mentor- Department of Public Works & Infrastructure
arina.tshikovhi@dpw.gov.za
0829065772/ 0732140155
Mrs S kutumela- Facility Manager - Olievenhoutbosch Clinic
sarah@tshwane .gov.za
012 358 3367/ 0824430739
Ms ME Dubazane- Principal - Olievenhoutbosch Primary School