Katlego.K Padi
Summary
Passionate and detail-oriented Product Development Coordinator with extensive experience in mechanical engineering and product administration. Dedicated to enhancing product quality and customer satisfaction through meticulous market analysis, effective project management, and collaborative teamwork. Seeking to leverage my skills and expertise to contribute to innovative product development and organizational success at Shatterprufe.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Development Coordinator
Shatterprufe
05.2024 - Current
- Captured and uploaded over 500 product images with precise part numbers, improving the online product catalogue and ensured catalogue accuracy by continuously updating and maintaining it.
- Collaborated with cross-functional teams to ensure smooth communication and coordination.
- Assisted 100+ clients with catalogue access, account creation, and inquiries.
- Facilitated training sessions for team members on industry best practices, boosting overall productivity levels within the department.
- Assisted in managing prototypes of new products, sourcing materials, and organizing prototype testing.
- Conducted comprehensive market research to identify opportunities for new products and improvements on existing ones.
- Maintained internal product knowledge database.
- Conducted market research to understand customer needs and identify potential opportunities.
Product Development Administration Assistant
Shatterprufe
05.2023 - 04.2024
- Oversee CLA (Corporate LAN Advertising), using the local area network (LAN) to distribute internal communication and promotional material efficiently across departments.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
- Improved the online product catalogue by capturing and uploading product images with precise part numbers, ensuring seamless integration with the CRM system, and enhancing the customer shopping experience
- Offered technical support and troubleshot issues to enhance office productivity.
- Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
- Performing general office duties such as photocopying, scanning, printing, and faxing documents.
- Ensured the catalogue's accuracy by continuously updating and maintaining it to provide customers with the most up- to-date information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
Inventory Management Learner
Signature Cosmetics
11.2021 - 05.2022
- Implemented effective loss prevention strategies to minimize shrinkage, working closely with security personnel and conducting regular audits.
- Processed online store orders by picking, packing, and coordinating with courier services for timely delivery.
- Referenced and recorded daily sales reports for over 75 stores.
- Interact with customers to provide courteous and professional responses to customer inquiries via email, chat, and phone interactions.
- Contributed to organizational growth by identifying opportunities for expansion into new markets based on thorough analysis of emerging trends and customer preferences.
- Enhanced customer satisfaction by ensuring optimal stock levels of high-demand items, minimizing instances of unfulfilled orders or delayed shipments.
Fitter and Turner Apprentice
Enstra Papers
01.2020 - 10.2020
- Demonstrated proficient use of power tools, including pedestal grinders, drilling machines, and bolt torque equipment.
- Fabricated, assembled, installed and maintained piping systems.
- Troubleshot complex mechanical issues, developing effective solutions that minimized disruptions to project timelines.
- Hand skills: sharpen drills, dress screwdrivers, sharpen marking off tools, punches and chisels.
- Installed gearboxes, motor machines, and pumps with precision and efficiency.
- Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
- Maintain and replace the direct and indirect drives such as chain drives, V-belts and gear drives.
Fitter and Turner Apprentice
Copalcor
05.2019 - 12.2019
- Reduced downtime by performing preventative maintenance on equipment, ensuring smooth operations.
- Fabricated threaded pipes using an automatic threading machine and dye.
- Adhered to safety and environmental procedures as per SHEQ guidelines by conducting a thorough risk assessments before commencing each task.
- Performed pneumatic and hydraulic testing of systems and modified, repaired or expanded upon existing systems based on thorough understand of working mechanics.
Fitter and Turner Apprentice
Hitachi Construction and Machinery
07.2018 - 02.2019
- Assisted senior mechanics in complex repairs, gaining valuable hands-on experience with advanced diagnostic tools and techniques.
- Maintained workshop and work station cleanliness, emphasizing housekeeping practices and employed drip plates to prevent oil spills and utilized sawdust to clean up any oil spills.
- Collaborated with senior mechanics to develop skills in advanced repair techniques.
- Disassembled and repaired diesel engines in automobiles such as excavators and dump trucks.
Education
Fitting And Turning
Signa Artisans in Motion (AIM)
Jet Park, South Africa2021
Mechanical Engineering
Ekurhuleni Eat TVET College
Springs, South Africa2018
High School Diploma -
Dr Johan Jurgens Highschool
Springs12.2013
Skills
- Customer Service Skills
- Analytical Skills
- Organizational Skills
- Inventory Management Skills
- Technical Skills
- Interpersonal
- Data Entry
- Computer proficient
- Market Research Analysis
- Microsoft Office
- Team Collaboration
- Customer Relationship Management (CRM)
Certification
- Microsoft Excel- Excel from beginner to advanced, Udemy - 21 hours
- Youth Employment Services, Shatterprufe - 12months
Timeline
Product Development Coordinator
Shatterprufe
05.2024 - Current
Product Development Administration Assistant
Shatterprufe
05.2023 - 04.2024
Inventory Management Learner
Signature Cosmetics
11.2021 - 05.2022
Fitter and Turner Apprentice
Enstra Papers
01.2020 - 10.2020
Fitter and Turner Apprentice
Copalcor
05.2019 - 12.2019
Fitter and Turner Apprentice
Hitachi Construction and Machinery
07.2018 - 02.2019
Fitting And Turning
Signa Artisans in Motion (AIM)
Mechanical Engineering
Ekurhuleni Eat TVET College
High School Diploma -
Dr Johan Jurgens Highschool
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