Katlego Daphney Setshedi
Midrand
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Programme Associate
UN WFP - Africa Risk Capacity (ARC)
08.2023 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported the development of new programs through thorough research and analysis of industry trends.
- Supported planning and coordination of the Eastern Southern African Region and Gender program and associated activities.
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
- Strengthened communication between team members, government coordinators, stakeholders, and member states by establishing clear channels for information sharing.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Prepared clearly written and formatted documents and reports.
- Fostered collaborative environment by facilitating team meetings that encouraged open dialogue and shared problem-solving.
- Coordinated volunteer schedules and assignments, ensuring adequate support for program activities.
- Enhanced program visibility by coordinating and executing marketing campaigns across multiple platforms.
- Monitored program budgets to track expenses and highlight areas for financial optimization.
- Implemented new registration system for program events, resulting in smoother participant sign-up processes.
- Maintained accurate and up-to-date program databases, ensuring easy access to critical information for decision-making.
- Developed comprehensive resource materials for program participants, leading to better program understanding and compliance.
- Collaborated with external partners to expand program reach and impact.
- Assisted in development of strategic plans, aligning program goals with organizational objectives.
- Strengthened relationships with stakeholders through regular, effective communication and timely updates on program progress.
- Scheduled and managed logistics for over 50 workshops, leading to increase in participant engagement.
- Negotiated with vendors to secure cost-effective services for program events, maximizing budget efficiency.
- Enhanced team productivity by organizing efficient filing systems and workflow procedures.
- Increased customer service success rates by quickly resolving issues.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
National Food Nutrition and Security Survey Project Coordinator
Human Science Resource Council
06.2021 - 07.2023
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Kept corporate and client information confidential, adhering to data safety measures.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Enhanced project scope definition processes, resulting in clearer project objectives and expectations from outset.
- Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
- Increased stakeholder satisfaction by providing comprehensive weekly project updates and forecasts.
- Coordinated cross-departmental meetings to streamline project communication, enhancing team collaboration and efficiency.
- Pioneered use of virtual collaboration tools, enabling remote teams to work more cohesively and maintain project timelines.
- Improved project visibility and stakeholder engagement with creation of interactive project dashboard.
- Streamlined procurement processes for project resources, cutting down on delays and fostering smoother project execution.
Environmental Training Officer
Wildlife and Environment Society of South Africa
08.2019 - 05.2021
- Identified training needs and planned classes accordingly.
- Implemented post-training surveys and evaluations in order to measure the efficacy of delivered courses.
- Developed and implemented effective lesson plans to cover necessary material.
- Evaluated participants progress and provided constructive feedback, promoting continuous learning and improvement.
- Maintained accurate records of all completed trainings, ensuring compliance with industry regulations and standards.
- Developed strong relationships with department managers to align training initiatives with business goals and priorities.
- Acted as training subject matter expert and provided extensive technical support to different departments.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
- Conducted regular assessments of existing training programs, making adjustments as necessary to maintain effectiveness and relevance.
- Incorporated real-world scenarios and case studies into lessons plans for increased contextual relevance.
- Optimized resource allocation for each training session based on participant needs analysis and budget allocated.
- Collaborated with subject matter experts to develop relevant training materials that addressed specific environmental challenges.
- Established and maintained quality management systems and standards.
- Built and maintained professional relationships with vendors and suppliers.
Quality Management Systems
Wildlife and Environmental Society of South Africa
03.2016 - 07.2019
- Led successful certification efforts for ISO 9001 Quality Management Systems compliance.
- Championed a culture of ongoing improvement within the organization, regularly reviewing and updating policies and procedures related to quality management systems.
- Conducted regular audits of internal processes to maintain compliance with quality management systems requirements.
- Spearheaded efforts to achieve ISO certification by developing comprehensive quality management systems.
- Assisted in the development of robust quality management systems for increased compliance and reduced deviations.
- Ensured compliance with industry standards and regulatory guidelines for quality management systems.
- Created and maintained quality management systems to align with industry standards.
- Assisted in the implementation of quality management systems that led to improved overall operational efficiency and product quality.
- Achieved ISO 9001 certification, demonstrating commitment to quality management systems and processes.
Environmental Education Intern
South African National Biodiversity Institute
08.2014 - 12.2015
- Served as a positive role model by embodying eco-friendly habits and promoting environmentally conscious behaviors within the school community.
- Provided timely support for teachers in developing environmentally focused learning activities, ensuring seamless integration with existing curriculums.
- Facilitated hands-on learning experiences, such as gardening projects and recycling initiatives, fostering an appreciation for nature and sustainability among students.
- Supported the development of school-wide environmental programs for improved ecological awareness and sustainable practices.
- Incorporated local environmental issues into lesson plans, encouraging critical thinking and problem-solving skills in addressing real-world challenges.
- Developed strong relationships with community partners, securing resources and guest speakers for educational events.
- Assisted in development and maintenance of environmental management systems in accordance with ISO 14001.
Education
Masterʼs in Development Practice -
University of Pretoria
01.2022 - 05.2022
Registered Natural Scientist Candidate (SACNSP) - undefined
SACNSP
07.2021 - 05.2023
Project Management Concepts & Body of Knowledge (PMBOK) - undefined
University of South Africa
02.2017 - 05.2017
Bachelors of Science Honours Degree (Environmental Monitoring & Remote Sensing) - undefined
University of South Africa
01.2016 - 05.2018
Bachelors of Science - undefined
University of the Witwatersrand
01.2011 - 05.2014
Skills
Data Collection and Analysis
Accomplishments
- Miss Earth National Finalist 2019/20 amongst other 11 National Finalists
- Black Woman in Science Member - 2018/19
- WITS- APES BioSoc Fundraising Committee member - 2014
- CHIETA (Blade Nzimande) Bursary holder - 2014
- Royal Bafokeng Institute Bursary holder - 2011-2013
- Royal Bafokeng Grade 13 candidate - 2010
- HSRC - AISA : Africa Young Graduates and Scholars 17th Conference 2023
- HSRC- AISA : AFRI-Climate Systems, Just Transition and Finance 2023 Symposium coordinator - 2023
- UC-Berkeley-Hebrew University of Jerusalem Sustainable Development Finance Cours and fellowship - 2022
- HSRC-AISA : Interview Panel member - 2022
- Member of South African Council for Natural Scientific Professions (SACNASP) (Cer.Sci.Nat) - 2022/23
- Miss Earth South Africa National Finalist - 2019/20
- Black Women in Science Fellowship(2018/19) Alumni
Personal Information
- Place of Birth: Rustenburg, South Africa
- Date of Birth: 04/17/92
- Gender: Female
- Nationality: South African
References
- Mr Malusi Vatsha, 082 992 4270, malusi@bathunzi.biz, Delta Environmental Centre
- Dr Vuyo Mjimba, 066 0722 763, VMjimba@hsrc.ac.za, HSRC - AISA Acting Executive Coordinator & Senior Researcher
- Mrs Sarah Alcock, 0762139873, sarah@wessa.co.za, WESSA HR Manager (Previous employer)
- Mrs Ella Bella, 079 223 4933, ellabella@mweb.co.za, Miss Earth South Africa
- Mr William Nissel, 082 254 3365, wnissel@randwater.co.za, Rand water
- Mr Koffi Konin, +44 7432 841821, koffi.konin@wfp.org/koffi.konin@arc.int, UN - WFP - Africa Risk Capacity (ARC)
Timeline
Programme Associate
UN WFP - Africa Risk Capacity (ARC)
08.2023 - Current
Masterʼs in Development Practice -
University of Pretoria
01.2022 - 05.2022
Registered Natural Scientist Candidate (SACNSP) - undefined
SACNSP
07.2021 - 05.2023
National Food Nutrition and Security Survey Project Coordinator
Human Science Resource Council
06.2021 - 07.2023
Environmental Training Officer
Wildlife and Environment Society of South Africa
08.2019 - 05.2021
Project Management Concepts & Body of Knowledge (PMBOK) - undefined
University of South Africa
02.2017 - 05.2017
Quality Management Systems
Wildlife and Environmental Society of South Africa
03.2016 - 07.2019
Bachelors of Science Honours Degree (Environmental Monitoring & Remote Sensing) - undefined
University of South Africa
01.2016 - 05.2018
Environmental Education Intern
South African National Biodiversity Institute
08.2014 - 12.2015
Bachelors of Science - undefined
University of the Witwatersrand
01.2011 - 05.2014
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