Katlego Padi
Gauteng
Summary
I’m a results-driven Product Development Coordinator with a strong background in managing product lifecycles, from concept to market. I have a proven ability to coordinate cross-functional teams, optimize processes, and ensure smooth product execution. With experience in market analysis, I’m skilled at identifying trends and using data to inform decisions that enhance product quality and customer satisfaction. In addition to managing inventories and product sourcing, I have a strong focus on project management, ensuring timelines are met and product milestones are achieved. I collaborate closely with teams to streamline processes and foster communication, contributing to the successful development and launch of products. My ability to balance both the creative and strategic aspects of product development has been key in driving business growth and delivering results.
Overview
7
7
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Product Development Coordinator
Shatterprufe
Bedfordview
05.2024 - Current
- Managed and maintained the company website, overseeing the upload of over 500 product images with accurate part numbers to enhance the online catalogue
- Regularly updated and ensured catalogue accuracy, while also creating a watermark template for consistent, curated image uploads
- Assisted 100+ clients with catalogue access, account creation, and inquiries
- Developed and implemented a parts rationalization process, analysing and consolidating similar parts to eliminate duplicates and optimize stock efficiency
- Repaired technical tools sent from PG centres, coordinated with managers to ensure timely communication, and arranged for the return of items once repairs were completed
- Coordinate with Planning & Warehouse teams to ensure the availability of stock and manage logistics for timely delivery
- Assisted in managing prototypes of new products, sourcing materials, and organizing prototype testing
- Liaise with global dealers and suppliers while establishing and maintaining strong relationships to ensure quality and timely delivery of automotive glass products
- Coordinate with various manufacturing plants to manage the removal of obsolete part numbers, ensuring the catalogue remains up-to-date
- Performed comparative analysis of inventory against exported stock to maintain accurate records and identify discrepancies
- Managed the Shatterprufe ARG product range, optimizing inventory levels and procurement strategies
- Maintained and updated master data in SAP (MM01, MM02, MM03), ensuring accuracy in material management
- Conducted regular inventory audits of technical tools, ensuring alignment between physical stock and system records
Product Development Administration Assistant
Shatterprufe
Bedfordview
05.2023 - 04.2024
- Oversaw CLA (Corporate LAN Advertising), utilizing the local area network (LAN) to distribute internal communication and promotional materials to over 20 departments, ensuring efficient and timely dissemination
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents
- Improved the online product catalogue by capturing and uploading high-quality images and precise part numbers for over 1,000 products
- This integration with the CRM system led to a 25% improvement in customer satisfaction and a more seamless shopping experience
- Provided technical support and resolved an average of 15 IT-related issues per week, improving overall office productivity and reducing downtime
- Performing general office duties such as photocopying, scanning, printing, and faxing documents
- Ensured the accuracy of the product catalogue by updating and maintaining information for over 1,000 products, providing customers with the most current and accurate details
- Addressed and resolved customer complaints with empathy and professionalism, resulting in a 15% increase in customer loyalty and repeat business
- Updated and maintained customer account information, ensuring accurate records and enhancing the quality of customer service interactions
Independent Sales and Marketing Distributor
Inuka Fragrances
Gauteng
07.2018 - 07.2022
- Created and curated promotional content, including posters, flyers, emails, and videos, using Canva, Adobe, CapCut and ChatGPT, to boost brand visibility and engagement
- Operated and optimized Facebook and Instagram pages, crafting compelling content and implementing strategies to enhance brand awareness and drive customer interaction
- Facilitated communication with clients and couriers to ensure accurate and timely product delivery, resolving issues efficiently to maintain high customer satisfaction
- Monitored stock levels, managed cash flow, and maintained accurate inventory records, ensuring seamless business operations and financial accuracy
- Ensured high-quality packaging of products to maintain brand integrity and customer satisfaction, adhering to best practices for presentation and protection
- Engaged in direct sales through street vending, distributed flyers, and promoted products at events and stalls, significantly increasing brand exposure and sales
Inventory Management Learner
Signature Cosmetics
Edenvale
11.2021 - 05.2022
- Processed online store orders by picking, packing, and coordinating with courier services for timely delivery
- Referenced and recorded daily sales reports for over 75 stores
- Interact with customers to provide courteous and professional responses to customer inquiries via email, chat, and phone interactions
- Processed online store orders by picking, packing, and coordinating with courier services for timely delivery
- Referenced and recorded daily sales reports for over 75 stores
- Effectively coordinated with clients and couriers, ensuring smooth communication, timely product delivery, and high customer satisfaction, skills transferable to fostering collaborative team environments
- Contributed to organizational growth by identifying opportunities for expansion into new markets based on thorough analysis of emerging trends and customer preferences
Fitter and Turner Apprentice
Hitachi Construction Machinery
Boksburg
04.2018 - 09.2020
- Company Overview: Hosted by Enstra Papers
- Lubricated pumps, valves, bearings, compressors, and gearboxes, ensuring proper identification and application of various lubricants
- Removed, installed, and identified valves, including gate, diaphragm, relief, non-return, butterfly, ball, and steam traps, with an understanding of their operational principles
- Operated a centre lathe, including facing, parallel turning, drilling, tapping, and bush turning
- Maintained and replaced direct and indirect drives, including chain drives, V-belts, and gear drives, effectively managing over 150 maintenance tasks to ensure smooth equipment operation
- Adhered to SHEQ guidelines by conducting comprehensive risk assessments, ensuring compliance with safety and environmental procedures, and reducing incident rates by 15%
- Performed detailed inspections and diagnostics on mechanical systems and machinery, identifying wear and tear and implementing corrective measures to prevent breakdowns and extend equipment lifespan
- Maintained workshop and workstation cleanliness by emphasizing housekeeping practices, utilizing drip plates to prevent oil spills, and using sawdust for spill clean-up
- Supported senior mechanics in performing complex repairs, gaining hands-on experience with advanced diagnostic tools and techniques, contributing to the resolution of over 30 intricate mechanical issues
- Fabricated, assembled, installed, and maintained piping systems, including screw pipes, socket weld pipes, and stainless steel tubing
- Hosted by Enstra Papers
Education
Fitting and Turning Trade Certificate - Fitter And Turner Artisan
Signa Artisans in Motion (AIM) Training Center
Jet Park, South Africa 04.2018 - 07.2020
N6 Mechanical Engineering Studies -
Ekurhuleni Eat TVET College
Springs, South Africa08.2018
National Senior Certificate -
Dr Johan Jürgen's High school
Springs, South Africa01.2013
Skills
- Data Entry Management
- Web Administration
- SAP maintenance
- Team collaboration and cross-functional communication
- Client Support
- Customer Relationship Management (CRM)
- Technical Product Support
- Microsoft Office Suite (Advanced Excel)
- Product catalog management
- Parts rationalization
- Inventory audits
- Technical support
Certification
- Microsoft Excel- Excel from beginner to advanced, Udemy, 11/01/23
- Introduction to Coding Certificate, SheCodes, 09/01/24
- Introduction to Power BI, Exodus Experts, 09/01/24
References
References available upon request.
Timeline
Product Development Coordinator
Shatterprufe
05.2024 - Current
Product Development Administration Assistant
Shatterprufe
05.2023 - 04.2024
Inventory Management Learner
Signature Cosmetics
11.2021 - 05.2022
Independent Sales and Marketing Distributor
Inuka Fragrances
07.2018 - 07.2022
Fitting and Turning Trade Certificate - Fitter And Turner Artisan
Signa Artisans in Motion (AIM) Training Center
04.2018 - 07.2020
Fitter and Turner Apprentice
Hitachi Construction Machinery
04.2018 - 09.2020
N6 Mechanical Engineering Studies -
Ekurhuleni Eat TVET College
National Senior Certificate -
Dr Johan Jürgen's High school
Similar Profiles
Sandisile MaxegwanaSandisile Maxegwana
Production Forklift Operator at ShatterprufeProduction Forklift Operator at Shatterprufe
Phillip MeyerPhillip Meyer
Team Leader at ShatterprufeTeam Leader at Shatterprufe
KGOMOTSO MALATJIKGOMOTSO MALATJI
Admin Assistant at Lez TechnologiesAdmin Assistant at Lez Technologies