Katlego Mashilo

• Created policies and procedures that improved overall operations and reduced redundancies in workflows.
• Managed stakeholder relationships to ensure alignment with organizational objectives and priorities.
• Improved interdepartmental communication by establishing clear channels and promoting collaboration.
• Established a strong organizational culture that fostered employee motivation, engagement, and high performance.
• Built strategic partnerships with external organizations to expand reach and increase impact on key stakeholders.
• Oversaw budget formulation, monitoring, and reporting, ensuring optimal allocation of resources.
• Facilitated cross-functional team collaborations for increased innovation in problem-solving efforts.
• Evaluated program effectiveness through regular assessment and feedback mechanisms, driving continuous improvement efforts.
• Implemented data-driven decision-making practices for continuous improvement across the organization.
• Provided leadership in crisis management situations, effectively resolving issues and mitigating risks.
• Monitored compliance with legal requirements, minimizing potential liabilities for the organization.
• Championed diversity initiatives to create an inclusive work environment where employees felt valued and respected.
• Mentored junior staff members to enhance their professional development and promote career growth opportunities within the organization.

Currently I conduct dispute resolution function at CCMA, and in different Bargaining Councils.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Organized and detail-oriented with a strong work ethic.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Resolved problems, improved operations and provided exceptional service.
• Managed time efficiently in order to complete all tasks within deadlines.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Strengthened communication skills through regular interactions with others.
• Excellent communication skills, both verbal and written.
• Proved successful working within tight deadlines and a fast-paced environment.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.
• Worked effectively in fast-paced environments.
• Paid attention to detail while completing assignments.
• Learned and adapted quickly to new technology and software applications.
• Worked flexible hours across night, weekend, and holiday shifts.