Katlego F Makona
Human Resources Manager
Amandasig,Gauteng
Summary
Experienced HR professional with a proven track record in overseeing and managing efficient HR operations. Adept at balancing organizational targets, compliance requirements, and employee demands to drive success. Committed to maximizing resource utilization and enhancing performance through forward-thinking approaches. Demonstrates a strong ability to improve collaboration and consensus in diverse industry company environments.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Human Resources Manager - Managed Services
Datacentrix
Midrand
11.2018 - 8 2024
- Facilitated open communication channels between employees and management by conducting regular meetings or roundtable discussions.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Represented the business at the CCMA, Bargaining Council and Labour Court.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Established strong relationships with key stakeholders to foster collaboration across divisions, business units and functions.
- Streamlined HR processes for increased efficiency and improved organizational performance.
- Crafted internal processes, policies and applicable forms that promoted a better working environment while adhering to legislation and regulations.
- Managing compliance with business policy, and legislation.
- Creating, distributing and presenting HR reports and risk registers.
- Developing and preparing detailed training reports, submission of annual training report to SETA and employment equity reports.
- Managing internal divisional Employment Equity target inline with sectoral determinations.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
Lecturer, Human Resources
Rosebank College
Sunnyside
08.2018 - 01.2019
- Created and designed quizzes, tests and projects to assess student knowledge.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
- Fostered supportive and inclusive classroom environment, leading to improved student engagement and participation.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
Human Resources Officer: Recruitment, EE and Training
The State Theatre
Pretoria
01.2018 - 02.2018
- Coordinated on boarding processes for new hires, integrating them seamlessly into the workplace environment.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Pre-screened resumes prior, approximately 50 per day sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for internal and external publications.
Human Resources Officer: Recruitment and ER
Hernic Ferro Chrome
Brits
10.2017 - 01.2018
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Coordinated on boarding processes for new hires, integrating them seamlessly into the workplace environment. Completing background checks and reference checks to complete screenings.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues, average of 4 per week.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Assisted with writing job postings and job descriptions for boards.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Human Resources Administrator - L&D
Tiger Brands
Bryanston
11.2016 - 05.2017
- Consolidate the annual Training Plan & Workplace Skills Plan information (ATR &WSP), Submit all grant applications, progress reports, learner contracts and grant claims to SETA in required format.
- Compile annual training matrix/plan based on inputs from all departments and monthly training and cost reports.
- Ensure payments of all invoices relating to training
- Submission of daily head count report, monthly consolidation of training report, quarterly skills capacity report and annual Employment Equity reporting.
- Consult with providers to ensure compliance to training time frames and SETA requirements and documentation.
- Administer employee Bursary program and maintain accurate databases for all training interventions (bursaries, apprentice, learners etc.) for business.
- Ensure compliance with internal policies regarding staff requisitions, approvals to fill positions and grading convention.
- Arranging of remuneration packages, Offers and Appointment Letters, Perform background checks (reference checks, credentials, qualifications etc.)
- Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation and identify and address employee relations issues.
- Facilitated performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Created and delivered HR training sessions to staff, managers and executives.
Human Resources Consultant
Lonmin Platinum Ltd
Marikana
09.2014 - 01.2016
- Partnered business operations on HR and business functions using consultative approach to proactively identify and address issues and concerns.
- Contributed to operations and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Liaised between multiple departments to improve communication, assessing stakeholder feedback and delivering information to management for action and implementation.
- Manage and control the accuracy and integrity of HR data and ensure HR governance practices are adhered to,.
- Responsible for reporting and overseeing the facilitation of organizational maintenance tasks.
- Overseeing training and development, Facilitating employee performance management,
- Responsible for labour budgets and forecast reviews.
- Providing guidance and advice on disciplinary procedures and HR policies.
- Facilitating voluntary separation and Section 189 processes, Unions dealt with are NUM, SOLIDARITY, UASA & AMCU.
- Responsible for employee wellness, talent management and overseeing the time management functions
- Provided human resources, recruiting and resource allocation guidance within the shafts.
- Drove change management practices to enable organizational effectiveness and incorporate diversity and inclusion strategy to foster culture of inclusion to maximize competitive advantage and skills of workforce.
- Improved operations' culture by conducting regular stakeholder meetings and addressing concerns promptly.
- Assisted in the development of succession plans for key leadership positions, ensuring smooth transitions during organizational changes.
- Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
- Responsible for permanent and contractor labour management, managing employee transfers and terminations.
- Creating and distributing HR reports.
- Managing compliance with social labour plans.
- Developing and preparing detailed training reports.
Human Resources Officer
Lonmin Platinum Ltd
Marikana
08.2011 - 09.2014
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Processed paperwork and hiring details for promotions and lateral position changes
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Enhanced team workflows and employee job satisfaction by coordinating communication between operations, supervisors and employees.
- Facilitated employee relations, benefits administration and performance management initiatives to support operational needs.
- Supported talent acquisition and allocation procedures by facilitating targeted mass recruitment campaigns, on average 100 candidates per day.
- Facilitated successful policy, process implementation and enforcement to maintain legal and operational compliance.
- Participated in cross-functional projects aimed at improving overall shaft morale.
- Advocated for staff members, helping to identify and resolve conflicts.
- Completed human resource operational requirements by scheduling and assigning employees.
- Responsible for permanent and contractor labour management, managing employee transfers and terminations.
- Creating and distributing HR reports.
- Managing compliance with social labour plans.
- Developing and preparing detailed training reports.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Human Resources Graduate
Lonmin Platinum Ltd
Marikana
01.2010 - 08.2011
- Self-motivated, with strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and fast-paced environment in operations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Compiled and monitored data for employee records and personnel documents to support accurate record keeping.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Education
Higher Certificate - Accounting
01.2024 - Current
Higher Certificate - Business Management
07.2023 - 07.2024
Life Coaching -
11.2016 - 10.2017
Certificate - Fundamentals of Project Management
02.2010 - 04.2011
BCom Honours - Industrial Organizational Psychology
02.2009 - 10.2010
BCom - Human Resources Management & Industrial Psychology
02.2006 - 04.2009
Skills
Human Resources operations
HRIS Management
People Management
Recruitment
Leadership Development
Employee Relations
Policy Making and Enforcement
Union Relations
Benefits Programs
HR Leadership
References
- Sunil Singh, Divisional Managing Director, Datacentrix, 082 572 9346
- Brian Smith, IT Operations Manager, Cloudflare-UK, 083 673 6639
- Berdine Rademayer, Business Unit Manager, Datacentrix, 082 928 0499
- Rudie Raath, Business Consultant, Raztec, 082 374 9390
- Tshediso Mohase, General Manager, Impala, 083 462 8361 or 076 478 1083
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Institute of People Management (IPM)
Timeline
Mancosa - Higher Certificate, Accounting
01.2024 - Current
Mancosa - Higher Certificate, Business Management
07.2023 - 07.2024
Human Resources Manager - Managed Services - Datacentrix
11.2018 - 8 2024
Lecturer, Human Resources - Rosebank College
08.2018 - 01.2019
Human Resources Officer: Recruitment, EE and Training - The State Theatre
01.2018 - 02.2018
Human Resources Officer: Recruitment and ER - Hernic Ferro Chrome
10.2017 - 01.2018
Academy of York - Life Coaching,
11.2016 - 10.2017
Human Resources Administrator - L&D - Tiger Brands
11.2016 - 05.2017
Human Resources Consultant - Lonmin Platinum Ltd
09.2014 - 01.2016
Human Resources Officer - Lonmin Platinum Ltd
08.2011 - 09.2014
Damelin - Certificate, Fundamentals of Project Management
02.2010 - 04.2011
Human Resources Graduate - Lonmin Platinum Ltd
01.2010 - 08.2011
North West University - BCom Honours, Industrial Organizational Psychology
02.2009 - 10.2010
North West University - BCom, Human Resources Management & Industrial Psychology
02.2006 - 04.2009