Katlego Langa
Groundskeeper I Maintenance Coordinator
Pretoria
Summary
Highly motivated and safety-focused professional with a strong foundation in facilities management and critical infrastructure maintenance. Adept at streamlining operations, ensuring adherence to safety protocols, and leading teams to achieve operational efficiency. Proven problem-solver with certifications in Advanced First Aid, Hazard Identification & Risk Assessment (HIRA), and Health & Safety Representative (SHE Rep), demonstrating a comprehensive commitment to workplace safety and emergency preparedness. Seeking to leverage transferable skills and formal training to excel as a Maintenance Manager
Overview
5
5
years of professional experience
4080
4080
years of post-secondary education
Work History
GARDENER
CBD Investments
09.2022 - Current
- Managed comprehensive grounds maintenance, ensuring neat, weed-free, and safe outdoor environments, including regular mowing, waste removal, and proactive weed control.
- Participated in conducting risk assessments to proactively identify potential hazards and develop mitigation, contributing to a safer work environment.
- Implemented efficient processes for organizing and managing tools and equipment to ensure readiness for daily operations.
- Applied integrated pest management and plant health strategies to maintain optimal conditions for ground features.
- Provide first aid to NPA, as outlined in SLA, ensuring that NPA personnel have immediate medical access swiftly.
- Ensured adherence to company safety protocols, and maintained well-organized workspaces, promoting a culture of safety.
- Maintain cleanliness and safety of job sites by properly disposing of waste, and returning tools and equipment to proper storage locations.
- Coordinated daily tasks and schedules for landscaping activities, ensuring projects were completed efficiently and within the established timeline.
Horticultural Work Integrated Learning
Malanseuns Pleasure Plants
07.2021 - 11.2021
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Applied integrated pest management strategies to minimize damage caused by insects, diseases, and weeds.
- Participated in hands-on horticultural training sessions, expanding knowledge of various gardening techniques and practices.
- Reduced waste by repurposing materials such as fallen leaves or unused mulch in creative ways throughout the garden.
- Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
Customer Service Representative
Safari Garden Centre
02.2020 - 12.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
National Senior Certificate - Matriculation
Mamelodi Secondary School
01.2013 - 12.2017
NDip Horticulture
Tshwane University of Technology
04.2001 - Current
SLP: Facilities Management
Alison
SLP: Critical Facility: Critical Infrastructure
Alison
Long Distance Learning06-2025
Skills
Effective Communication
Affiliations
Institute of Waste Management of Southern Africa
Timeline
GARDENER
CBD Investments
09.2022 - Current
Horticultural Work Integrated Learning
Malanseuns Pleasure Plants
07.2021 - 11.2021
Customer Service Representative
Safari Garden Centre
02.2020 - 12.2020
National Senior Certificate - Matriculation
Mamelodi Secondary School
01.2013 - 12.2017
NDip Horticulture
Tshwane University of Technology
04.2001 - Current
SLP: Facilities Management
Alison
SLP: Critical Facility: Critical Infrastructure
Alison