Katlego Langa
Groundskeeper I Maintenance Coordinator
Pretoria
Summary
Highly motivated and safety-focused professional with a strong foundation in facilities management and critical infrastructure maintenance. Adept at streamlining operations, ensuring adherence to safety protocols, and leading teams to achieve operational efficiency. Proven problem-solver with certifications in Advanced First Aid, Hazard Identification & Risk Assessment (HIRA), and Health & Safety Representative (SHE Rep), demonstrating a comprehensive commitment to workplace safety and emergency preparedness. Seeking to leverage transferable skills and formal training to excel as a Maintenance Manager
Overview
5
5
years of professional experience
4080
4080
years of post-secondary education
Work History
GARDENER
CBD Investments
09.2022 - Current
- Managed comprehensive grounds maintenance, ensuring neat, weed-free, and safe outdoor environments, including regular mowing, waste removal, and proactive weed control.
- Participated in conducting risk assessments to proactively identify potential hazards and develop mitigation, contributing to a safer work environment.
- Implemented efficient processes for organizing and managing tools and equipment to ensure readiness for daily operations.
- Applied integrated pest management and plant health strategies to maintain optimal conditions for ground features.
- Provide first aid to NPA, as outlined in SLA, ensuring that NPA personnel have immediate medical access swiftly.
- Ensured adherence to company safety protocols, and maintained well-organized workspaces, promoting a culture of safety.
- Maintain cleanliness and safety of job sites by properly disposing of waste, and returning tools and equipment to proper storage locations.
- Coordinated daily tasks and schedules for landscaping activities, ensuring projects were completed efficiently and within the established timeline.
Horticultural Work Integrated Learning
Malanseuns Pleasure Plants
07.2021 - 11.2021
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Applied integrated pest management strategies to minimize damage caused by insects, diseases, and weeds.
- Participated in hands-on horticultural training sessions, expanding knowledge of various gardening techniques and practices.
- Reduced waste by repurposing materials such as fallen leaves or unused mulch in creative ways throughout the garden.
- Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
Customer Service Representative
Safari Garden Centre
02.2020 - 12.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
National Senior Certificate - Matriculation
Mamelodi Secondary School
01.2013 - 12.2017
NDip Horticulture
Tshwane University of Technology
04.2001 - Current
SLP: Facilities Management
Alison
SLP: Critical Facility: Critical Infrastructure
Alison
Long Distance Learning06-2025
Skills
Effective Communication
Proficient in MS Office
Operational efficiency
Team leadership
Effective organization
Analytical problem-solving
Prioritization and scheduling
Facility upkeep
HVAC system maintenance
Data analysis and reporting
Workplace safety management
Management of equipment assets
Affiliations
Institute of Waste Management of Southern Africa
Timeline
GARDENER
CBD Investments
09.2022 - Current
Horticultural Work Integrated Learning
Malanseuns Pleasure Plants
07.2021 - 11.2021
Customer Service Representative
Safari Garden Centre
02.2020 - 12.2020
National Senior Certificate - Matriculation
Mamelodi Secondary School
01.2013 - 12.2017
NDip Horticulture
Tshwane University of Technology
04.2001 - Current
SLP: Facilities Management
Alison
SLP: Critical Facility: Critical Infrastructure
Alison
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