Dedicated and self-directed, result driven administrative professional with diverse experience in organizations of all sizes and across multiple industries. Technologically-savvy, proven to quickly master new software and systems. Excellent communication and team collaboration skills. Highly self motivated and detail orientated.
Overview
16
16
years of professional experience
Work History
Administrative Office Manager
GSE EQUIPMENT
03.2018 - Current
Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.
Created organized filing systems to manage documents.
Updated reports, managed accounts (debtors & creditors) and generated reports for company database.
Coordinated meetings for staff and clients.
Maintained strict confidentiality of sensitive information, upholding highest standards of professionalism at all times.
Detail orientated, planning, forecasting and other related skills in alignment with the companies financial goals.
Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
Coordinated with vendors and suppliers to facilitate timely payments.
Created reports, presentations and other materials for management.
Implemented new software systems, increasing efficiency in daily operations and record-keeping tasks.
Organized and updated databases, records and other information resources.
Payroll and employee relations.
Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
Utilized company's accounting systems to review reports and prepare assessments.
Streamlined office processes by implementing efficient organizational systems and procedures.
Cultivated strong relationships with clients.
Managed hiring processes from job posting to onboarding, ensuring top talent acquisition for key positions.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Resolved financial discrepancies and customer billing issues with timely attention.
Oversaw inventory activities by ordering of stock and shipment receiving.
Monitored inventory levels, placing orders when necessary to prevent stock shortages.
Developed and implemented policies and procedures and scaled for growth.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated strong organizational and time management skills while managing multiple projects.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Administrative Manager
DESTINATION DYNAMICS
04.2012 - 07.2015
Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
Delivered performance reviews, recommending additional training or advancements.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Laboratory Research Assistant
BIOMEDICAL RESOURCE UNIT (UKZN)
01.2008 - 11.2008
Managed inventory of lab supplies, ensuring all necessary materials were readily available for experiments.
Set and oversaw quality assurance guidelines for laboratory work.
Interpreted laboratory results to provide technical advice to scientists.
Handled sensitive biological samples with care, ensuring integrity throughout each stage of experimentation.
Assisted scientists by collecting and organizing laboratory data.
Contributed to the successful completion of multiple research projects by providing timely and accurate testing results.
Prepared samples for analysis by performing complex sample preparation tasks.
Coordinated and managed laboratory projects and experiments.
Maintained a clean and safe laboratory environment, adhering to strict safety guidelines and regulations.
Participated in lab meetings and project presentations.
Streamlined data collection, resulting in improved accuracy and reduced time spent on sample analysis.
Performed routine equipment maintenance, guaranteeing consistent performance during critical experiments.
Recorded and analyzed data to produce reports of results.
Collaborated with researchers and scientists to design and execute experiments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Supported project leads in grant applications by presenting detailed preliminary data demonstrating feasibility of proposed studies.