Katelyn Rampersad
Summary
Strategic HR and operations leader with 8+ years of experience supporting C-suite executives and managing global teams across South Africa, the UK, and the USA. Proven ability to streamline processes, drive talent acquisition, and implement scalable workplace solutions. Passionate about blending tech-savviness with people-first leadership.
Overview
9
9
years of professional experience
Work History
CLIENT SUCCESS AND RECRUITMENT CONSULTANT
Nursing Voyage
09.2024 - Current
- Achieved Top Recruitment Consultant status consistently since joining.
- Successfully hired 2 full-time employees for medical positions within the first 2 months.
- Developed and maintained strong client and candidate relationships, fostering satisfaction and retention.
- Actively managing a portfolio of key client accounts, consistently exceeding service level agreements and fostering long-term partnerships.
- Implementing targeted recruitment strategies that have significantly reduced time-to-fill for critical medical roles while enhancing candidate quality.
CHIEF OF STAFF
Real Promotions
06.2023 - 06.2025
- Company Overview: Real Promotions operates in South Africa and the United Kingdom.
- Oversaw workplace efficiency for 200+ employees across international offices.
- Collaborated with international clients and internal stakeholders to streamline project execution.
- Developed and implemented training programs to enhance employee skills and organizational productivity.
- Managed budgets for travel, team-building, and operational expenses, ensuring cost-efficiency.
- Led and managed a team of 7 remote recruiters across the nation, optimizing talent acquisition strategies.
- Designed and implemented comprehensive employee wellness initiatives, fostering a positive and productive work environment.
- Oversaw comprehensive human resources functions, including policy development, compliance, and employee relations, supporting organizational growth and employee well-being.
- Real Promotions operates in South Africa and the United Kingdom.
EXECUTIVE ASSISTANT TO BOARD OF DIRECTORS
East End Yovth
09.2022 - 06.2023
- Successfully managed and contributed to 38+ projects in the SEO and Creative space.
- Established effective communication protocols that enhanced board member collaboration.
- Created a harmonious working environment through strategic communication initiatives.
- Implemented new systems and processes that improved operational efficiency.
- Managed complex calendars and scheduling for multiple board members, coordinating meetings and appointments effectively.
- Handled sensitive and confidential information with discretion and integrity.
- Assisted in the preparation of presentations, reports, and other documents for board meetings.
EXECUTIVE ASSISTANT TO CEO & HR ASSISTANT
Real Promotions
07.2018 - 09.2022
- Company Overview: Real Promotions operates in South Africa.
- Provided comprehensive administrative support to the CEO, managing complex schedules, organizing meetings, and preparing correspondence to ensure smooth executive operations.
- Assisted in planning and executing strategic initiatives, including project timelines, resource allocation, and deadlines, ensuring project milestones were consistently met.
- Acted as the primary point of contact between the CEO, employees, and external stakeholders, fostering effective communication and ensuring all inquiries were addressed promptly.
- Played a pivotal role in HR activities, including recruitment, onboarding, employee relations, and performance management, contributing to a positive workplace culture.
- Managed full-cycle recruitment including drafting job descriptions, posting vacancies on multiple platforms, screening resumes, conducting interviews, and facilitating the hiring process for various positions.
- Assisted in the development and implementation of HR policies and procedures to align with company goals, enhancing compliance and organizational efficiency.
- Coordinated training programs, workshops, and team-building activities to promote employee engagement and professional development.
- Maintained HR databases and personnel records with vigilance and attention to confidentiality, ensuring data integrity and accuracy in all reporting.
- Organized board meetings, prepared agendas, took minutes, and followed up on action items to ensure consistent progress toward organizational goals.
- Assisted in planning and coordinating company events, staff retreats, and team-building exercises, contributing to employee morale and cohesion.
- Real Promotions operates in South Africa.
- Successfully improved administrative processes leading to a reduction in scheduling conflicts and enhanced overall office efficiency.
- Implemented new recruitment strategies that reduced time-to-hire by streamlining the interview and selection process, significantly enhancing the candidate experience.
- Fostered positive working relationships with employees across all levels that improved team dynamics and collaboration.
RECEPTIONIST AND RECRUITER
Real Promotions
01.2017 - 07.2018
- Company Overview: Real Promotions operates in South Africa.
- Managed front office operations including visitor reception, call handling, and calendar management.
- Coordinated internal and external communication, maintaining professional relationships with clients and stakeholders.
- Supported full-cycle recruitment processes from job posting to onboarding.
- Maintained detailed candidate databases and recruitment tracking systems.
- Scheduled and coordinated interviews between candidates and hiring managers.
- Handled administrative duties including document processing, filing systems, and office supply management.
- Assisted with organizing company events and meetings.
- Contributed to maintaining a professional and welcoming office environment.
- Real Promotions operates in South Africa.
Education
Bachelor of Commerce - HR Management
University of South Africa
01.2022
AI Workplace Proficiency Certificate - undefined
Superhuman AI Academy
01.2024
First Aid Level 2 Certification - undefined
01.2019
Skills
- International Team Management
- Effective Communication Across Cultures
- Budget Administration and Financial Oversight
- Executive Leadership Support
- Strategic HR Management
- Digital Transformation and Process Improvement
Languages
English
Afrikaans
Arabic
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CLIENT SUCCESS AND RECRUITMENT CONSULTANT
Nursing Voyage
09.2024 - Current
CHIEF OF STAFF
Real Promotions
06.2023 - 06.2025
EXECUTIVE ASSISTANT TO BOARD OF DIRECTORS
East End Yovth
09.2022 - 06.2023
EXECUTIVE ASSISTANT TO CEO & HR ASSISTANT
Real Promotions
07.2018 - 09.2022
RECEPTIONIST AND RECRUITER
Real Promotions
01.2017 - 07.2018
Bachelor of Commerce - HR Management
University of South Africa
AI Workplace Proficiency Certificate - undefined
Superhuman AI Academy
First Aid Level 2 Certification - undefined
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