KATARINA AZEREDO

As part of my 2nd year training at The Swiss Hotel School, I was tasked with a team to organize a charity event.

I suggested The Forest Farm Charity that is an organization that cares for primarily old age people with cerebral palsy or mental illnesses.

• Coordinated schedules and timelines for events.
• Performed face-to-face meetings to finalize contract for services and event details.
• Managed event logistics and operations.
• Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
• Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.
• Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
• Managed budgets effectively, monitoring expenses closely to ensure events were delivered within financial constraints.
• Implemented post-event evaluations to identify areas of improvement and drive continuous enhancement of future initiatives.
• Corresponded with clients to answer questions and resolve issues.
• Conferred with event staff at event site to coordinate details.
• Brainstormed and implemented creative event concepts and themes.
• Developed creative themes for events and created related activities to engage attendees.
• Monitored and controlled event expenditures to meet budgets.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
• Created detailed timelines and budgets for events to meet all deadlines.

Hospitality Experience: Da Vinci Hotel and Suites & Event Hospitality Roles.

Johannesburg

• Housekeeping (2 weeks): Assisted supervisors with room checks, linen room operations, and maintenance inspections to ensure that rooms were guest-ready.
• Front Office (3 weeks): Handled check-ins, check-outs, phone inquiries, and reservations. Conducted posting journal reports, and assisted with night auditing tasks. Awarded a Service Recognition Award within two weeks for exceptional guest service.
• Restaurant Service (2 weeks): Waited on guests in Maximillien Restaurant, prepared and set tables for breakfast and lunch, and assisted with in-room dining services.
• Banqueting (2 weeks): Supported event preparation and setup for conferences and functions.
• Kitchen (3 weeks): Rotated through the cold kitchen, hot kitchen, and banqueting kitchen, assisting chefs in food preparation and plating.
• Kyalami Race Track (High-Class Event): Assisted with event setup and served guests at a premium function.
• The Leonardo Hotel Bravado Agency (HBM & AWS Ignite Events): Assisted with guest registration and ushering at a large-scale corporate event.