Kashiefah Salie
Practice Manager /Medical receptionist
Cape Town
Summary
Dedicated and experienced Medical Receptionist and Practice Manager with over 17 years of experience in healthcare administration. Highly organised, professional, and efficient, with strong patient-care skills and the ability to manage a busy medical practice smoothly and effectively. Known for discretion, reliability, and a calm, welcoming manner.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Receptionist / Practice Manager
Dr D M Navsa
07.2007 - Current
- Front-desk reception and patient management
- Appointment scheduling and diary management
- Handling accounts, billing, and payments
- Managing daily practice operations
- Ensuring compliance with healthcare regulations
- Managing multi-line telephone systems
- Maintaining strict confidentiality and professionalism
- Ensuring the well-being of patients, doctors, and staff
- Providing efficient and compassionate patient care
Education
Matric - undefined
Mondale High School
Cape Town, Western CapeCertificate of Higher Education - undefined
Aviation School
01.1999
Skills
Medical reception and patient care
Practice and office administration
Appointment and diary management
Billing, accounts, and data entry
Microsoft Office (Certified Specialist)
Multi-line telephone systems
Strong communication and interpersonal skills
Professional presentation and conduct
Organised, efficient, and detail-orientated
Ability to multitask in a busy environment
Certification
Advanced Practice Management Training (Discovery & Emerging Market Healthcare – since 2012)
COVER LETTER
- Kashiefah Salie
- Cape Town, Western Cape
- 078 564 2817
- Kashiefah@hotmail.com
- Dear Hiring Manager
- I am writing to express my interest in the Medical Receptionist / Practice Manager position. I bring over 17 years of experience working in a busy medical practice, where I have developed strong administrative, organisational, and patient-care skills.
- In my current role at Dr D M Navsa’s practice, I am responsible for front-desk reception, appointment scheduling, billing, accounts, and the overall daily management of the practice. I take pride in maintaining professionalism, confidentiality, and a calm, welcoming environment for patients while ensuring the smooth operation of the practice.
- I am reliable, detail-orientated, and dedicated to providing high-quality service. I believe my experience and work ethic would allow me to be a valuable asset to your practice, and I would welcome the opportunity to discuss my application further.
- Kind regards
Timeline
Receptionist / Practice Manager
Dr D M Navsa
07.2007 - Current
Matric - undefined
Mondale High School
Certificate of Higher Education - undefined
Aviation School