Summary
Overview
Work History
Education
Skills
Personal Soft Skills
Key Competencies And Skills
Additional Information
Timeline
Generic

Karuna Teeruth

BCOM FINANCE, ECONOMICS | BCOM HONOURS STRATEGIC MANAGEMENT & MARKETING | DATA ANALYTICS, STRATEGY EXECUTION, ERP MIGRATION, PROCESS GOVERNANCE
Johannesburg

Summary

I am a dynamic individual with hands-on experience in commercial, customers, finance, and digital transformation environment. Bringing strong problem-solving skills and proactive approach to new tasks. I am known for adaptability, creativity, and results-oriented mindset. I am Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

I Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am Eager to contribute to team success and further develop professional skills acquired in commercial teams over the past decade.

I am proactive and a goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

I am a results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. I am seeking a role that combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

14
14
years of professional experience
11
11
years of post-secondary education

Work History

Strategy Representative

Caterpillar
06.2022 - Current
  • Consolidating strategic analysis on results and business KPI’s
  • Digitalization and eCommerce transition capability development
  • Driving vision of the executive team scorecard and focus areas to the strategy execution team
  • Data Analysis and projections for the region year end estimates
  • Governance rollout and best practice sharing within multiple districts in Africa
  • Provide input to data analyst on dashboard creation in alignment to business priorities
  • Ensuring district strategy teams are aligned to the deadlines and deliverables expected
  • Collaborate closely with Enterprise strategy to enhance alignment between teams
  • Onboarding of new strategy managers
  • Regional SharePoint design and maintenance
  • Collaborate regularly with strategy managers to gain insight on market trends, challenges faced, and recovery plans
  • PowerPoint deck preparations for leadership engagements and results review
  • Facilitating conversations within the strategy team to drive performance and initiate recovery plans on key priorities
  • Lean six sigma problem solving and project management
  • Conducted regular reviews of operations and identified areas for improvement.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Devised and implemented processes and procedures to streamline operations.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
  • Provided valuable input resulting in new opportunities for growth and development.
  • Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
  • Enhanced district visibility and accessibility by regularly updating shared platforms with important information and updates.
  • Streamlined office procedures for handling constituent inquiries, significantly reducing response time.
  • Improved team efficiency by implementing new case management system for tracking constituent issues and concerns.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations to leadership.
  • Maintained database systems to track and analyze operational data.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Created and managed project plans, and timelines.
  • Conducted in-depth research on policy issues to inform and support legislative decisions, contributing to more effective governance.

Senior Market Performance Analyst

Lafarge Cement
06.2015 - 05.2022
  • Pricing benchmarking against costs and margin
  • Collaborated with cross-functional teams to develop and implement performance improvement initiatives.
  • Advanced organizational goals by designing, monitoring, and refining key performance metrics aligned with business objectives.
  • Enhanced performance analysis by implementing advanced statistical techniques and data visualization tools.
  • Optimized operational strategies through meticulous data analysis and identification of key performance indicators.
  • Drove customer satisfaction improvements through focused analysis on service delivery processes and customer feedback trends.
  • Streamlined reporting processes for increased efficiency and improved decision-making capabilities.
  • Developed custom benchmarking reports, enabling comparisons against industry standards and competitors.
  • Conducted comprehensive gap analyses to identify areas of opportunity and drive continuous improvement efforts.
  • Identified cost-saving opportunities through rigorous expense trend analyses and budget variance assessments.
  • Partnered with sales teams to analyze sales performance trends, resulting in targeted action plans for revenue growth.
  • Supported executive decision-making with insightful dashboard development, highlighting critical business KPIs.
  • Implemented ERP systems, reducing manual effort while ensuring data integrity and consistency across the organization.
  • Produced detailed and relevant reports for use in making business decisions.
  • Restructured procedures through coordination with compliance director to create and execute projects.
  • Contribution focus areas and margin improvement techniques to obtain market share
  • Negotiations and reconciliations for customers on pricing and rebate structures
  • Customer Quotation procedure Implementation and management
  • KPI /Incentive measurements of sales teams and Daily tracking of the business performance against budgeted Volume
  • Month end reporting to analyze performance on pricing and volumes sold, (supports the Commercial director along with The CEO and EXCO team)
  • Statistical submissions (stats SA) –PPI, Utilization stats and Inventory tracking
  • SAP Implementation and continuous system development and improvement along with training to current employees and new employees
  • Sales force CRM implementation and system development, ongoing to training and reporting analysis to aid the business with decision making
  • Accounts receivable support with regards to customer disputes and improving customer service
  • Master data set up of pricing and materials in SAP
  • Sales administration mentoring and training on ERP systems
  • Customer interaction and negotiations on rebates, pricing, and dispute management
  • Process narratives implementation and creation
  • Price increase proposals and implementation
  • Promoting brand awareness and product classification and product costs to business
  • Economical trend analysis and growth opportunities within the industry
  • Providing profitable market areas and segments, market research and competitor awareness
  • Sales representative support and training provided with CRM Tools and report facilitation
  • Preparation of reports for auditors validating narratives implementation and process flows
  • Market share analysis
  • Customer surveys to align business processes and systems
  • Trading terms with Key customers and system facilitation to provisions made
  • Interaction with finance to align on movement in the General Ledger vs forecasted sales
  • eCommerce tool development and customization
  • Group Finance reporting into G/L Finance
  • Sales reconciliations from the invoicing list to the trial balance
  • Group intercompany journals and accruals set up in SAP

Call Centre Agent

Lafarge
04.2015 - 05.2015
  • Order processing & scheduling
  • Product marketing and information facilitation
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Supply chain interaction and feedback facilitation
  • Promptly responded to inquiries and requests from prospective customers.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Effectively communicated complex information in a digestible format for callers of varying levels of technical understanding.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Examination Assistant

Department of Education
12.2013 - 01.2014
  • Quality assessment and summation checks of exam scripts
  • Capture of data
  • Computation of final marks
  • Identified potential issues or discrepancies in examination materials, working closely with faculty members to resolve them efficiently.
  • Safeguarded the integrity of examinations by maintaining strict confidentiality of test materials, scores, and personal information.
  • Ensured accurate grading by meticulously checking answer sheets and recording scores.

Sales Associate

Woolworths
12.2010 - 01.2011
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Bachelor of Commerce Honours - Strategic Management & Marketing

Regent Business School
Johannesburg, South Africa
01.2024 - 12.2024

Lean Six Sigma Foundational - Project Management

LinkedIn ELearning
LinkedIn
01.2023 - 02.2023

Bachelor of Commerce - Finance, Economics & Accounting level 2

University of Kwa-Zulu Natal
Durban, South Africa
01.2010 - 12.2014

Bachelors - Commerce

Temple Valley Secondary School
Durban, South Africa
01.2005 - 12.2009

Skills

Hard Skills:

Microsoft Excel, PowerPoint & Word

Salesforce Intensive, SAP, JD Oracle

QlikView, Cognos & PowerBi Reporting

SharePoint & Website Design

Soft Skills:

Communication & Active Listening

Time Management & Critical thinking

Teamwork & Adaptability

Problem solving & Project management

Personal Soft Skills

  • Outgoing, talkative, and independent
  • Hands on and interactive
  • Enjoy engaging in challenging situations.
  • Encourage team efforts and diverse opinions from different people.
  • Confident, motivational and goal orientated.
  • Always seeking new adventures and more efficient business processes
  • Emotional intelligence
  • Mentoring and coaching of team members and junior employees that seek growth.

Key Competencies And Skills

  • ERP Migration
  • Lean six sigma – Foundational
  • SharePoint
  • ECommerce tools
  • Microsoft Powerpoint, word and excel advanced
  • Master data management (Material codes setup, Customer information, Pricing Master, Data Validation)
  • Customer interaction (Visits to customer regarding service improvement and system Facilitation)
  • QlikView reporting
  • SAP Business Warehouse and Data input
  • Hodim Reporting tool (Dispatch) and LOGON operational tool (Order Placing)
  • Lead Retail development tool (order placing application for customers)
  • EDI tool with customers in SAP
  • Excel Data manipulation, and extrapolation along with Dashboard creation
  • JD Edwards (Pricing, rebates, Customer information setup)
  • Powerplay /Cognos Cube (Data Extraction and modification of the model to enhance reporting)
  • Sales force classic (Reporting, Data Validation, Testing and development)
  • QlikView, Qlik sense
  • SAP FC
  • Buildd Portal

Additional Information

References:


Carine Kemakuko

kemakuko_carine@cat.com

Services Growth Strategy Manager - Caterpillar


Alta Theron

+256789316554 - atheron@grainpulse.co.ug

CEO at Grainpulse Limited (Based in Uganda)


Lebusa Mabolloane

+27 82 990 5359

Business Analyst – ABSA

Timeline

Bachelor of Commerce Honours - Strategic Management & Marketing

Regent Business School
01.2024 - 12.2024

Lean Six Sigma Foundational - Project Management

LinkedIn ELearning
01.2023 - 02.2023

Strategy Representative

Caterpillar
06.2022 - Current

Senior Market Performance Analyst

Lafarge Cement
06.2015 - 05.2022

Call Centre Agent

Lafarge
04.2015 - 05.2015

Examination Assistant

Department of Education
12.2013 - 01.2014

Sales Associate

Woolworths
12.2010 - 01.2011

Bachelor of Commerce - Finance, Economics & Accounting level 2

University of Kwa-Zulu Natal
01.2010 - 12.2014

Bachelors - Commerce

Temple Valley Secondary School
01.2005 - 12.2009

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Karuna TeeruthBCOM FINANCE, ECONOMICS | BCOM HONOURS STRATEGIC MANAGEMENT & MARKETING | DATA ANALYTICS, STRATEGY EXECUTION, ERP MIGRATION, PROCESS GOVERNANCE