Karthigasen Dennis
Food & Beverage Manager
Cape Town
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Food & Beverage Manager
Sun International
Worcester
06.2013 - 07.2014
- Led a team of servers, bartenders, and kitchen staff, fostering a positive work environment focused on teamwork and professionalism.
- Oversaw special events planning, from menu creation to logistics coordination, providing seamless experiences for guests.
- Raised overall guest experience ratings by closely monitoring service quality metrics to identify areas needing improvement.
- Effectively managed payroll, scheduling, and budgeting responsibilities to meet financial goals while maintaining exceptional service standards.
- Enhanced customer satisfaction by implementing innovative food and beverage offerings.
- Maintained strict adherence to health and safety regulations, resulting in consistently high inspection scores.
- Developed training programs for staff to increase product knowledge and enhance service quality.
- Boosted revenue by developing targeted marketing campaigns for promotions and special events.
- Optimized table turnover rates by implementing efficient seating arrangements and reservation systems.
- Streamlined operational processes for improved efficiency and reduced waste.
- Ensured cleanliness of dining area, bar stations, and kitchen facilities through regular inspections and staff training initiatives.
- Collaborated with chefs to create seasonal menus that met diverse dietary needs and preferences.
- Maximized sales opportunities with upselling techniques and well-timed menu suggestions based on customer preferences.
- Managed inventory control, reducing spoilage and ensuring optimal stock levels at all times.
- Implemented cost-saving measures through strategic vendor negotiations and bulk purchasing.
- Implemented new drink policies, reducing over-pouring by 5%
Senior Events Manager
Cape Town International Convention Centre
Cap Town
09.2011 - 05.2013
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Provided professional services and support in a dynamic work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Delivered services to customer locations within specific timeframes.
Food and Beverage Outlet Manager
CTICC
Cape Town
06.2008 - 08.2011
- Managed financial transactions accurately, reconciling daily sales reports and maintaining organized financial records.
- Achieved revenue growth by developing targeted sales initiatives and promotional campaigns.
- Increased customer satisfaction by implementing efficient service strategies and staff training programs.
- Ensured compliance with company policies, safety regulations, and industry standards through regular staff training sessions.
- Conducted regular performance reviews, identifying areas of improvement and providing actionable feedback to employees.
- Evaluated employee productivity metrics regularly, adjusting goals accordingly to drive performance improvements.
- Developed strong relationships with suppliers to negotiate favorable pricing and delivery terms, minimizing costs.
- Monitored market trends to identify new product opportunities that aligned with consumer preferences and store objectives.
- Streamlined outlet operations for improved efficiency and cost-effectiveness through regular process evaluations.
- Reduced inventory discrepancies by conducting thorough audits and implementing effective stock management practices.
- Fostered a positive work environment by promoting teamwork and recognizing employee achievements.
- Cultivated a loyal customer base through personalized interactions and consistent follow-up on inquiries or concerns.
- Resolved customer complaints promptly and professionally, reinforcing the brand''s commitment to superior service quality.
Education
High School Diploma -
Meadowlands High School
Durban 01.1985 - 11.1985
Some College (No Degree) - Hotel Management
Southern Suns & Wits Hotel School
Cape Town/ JHB 01.1990 - 11.1992
Associate of Arts - First Line Management
Dayna College
Cape Town 01.2006 - 03.2006
Skills
Teamwork and Collaboration
undefinedTimeline
Food & Beverage Manager
Sun International
06.2013 - 07.2014
Senior Events Manager
Cape Town International Convention Centre
09.2011 - 05.2013
Food and Beverage Outlet Manager
CTICC
06.2008 - 08.2011
Associate of Arts - First Line Management
Dayna College
01.2006 - 03.2006
Some College (No Degree) - Hotel Management
Southern Suns & Wits Hotel School
01.1990 - 11.1992
High School Diploma -
Meadowlands High School
01.1985 - 11.1985
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