Karishma Maniram

• Part-Time ICT Employee: Times Management Consulting – Niche Integrated Solutions – Aug-Current 2025 Administration; Scheduling; Document Management.
• Events Management: TECHXAFRICA 2024 – Niche Integrated Solutions – Apr-June 2024 showcasing new and innovative technologies from across the globe.
• Events Management: Zonghukan – Chinese Embassy – Jan-April 2024 showcasing innovative technology and the collaboration between China and South Africa.
• Business Owner / Management: Outdoor advertising – Aug 2022-Dec2023
• Media: Hotspex – May-Jun 2022 online media marketer.

• Sales, networking and lead generation.
• Business development
• Personal assistant duties and administrative functions to support senior level management and directors.
• Operations management
• Relationship management
• Product and services knowledge
• Events Management and corporate functions
• Office management, Junior In-office manager
• Recruitment
• Documents management
• Database management
• Marketing and social media management

Reason for leaving: Retrenchment.

• Prepare, sort and analyze documents and data sheets for the purpose of data entry.
• Establish data priorities, input and database software and systems management.
• Capture accurate and precise data, data integrity.
• Information verification and authentication.
• Confer with management.
• Respond to information access and retrieval requests.
• Develop and maintain improved records within database systems.
• Automated data entry and integration reports.
• Statistical reports.
• Liaison between sales reps, suppliers and clients.
• Front-desk receptionist at specified times.
• Back-office support and call centre agent.

Reason for leaving: Career Advancement

• Planning, organizing, leading and controlling of the business functions.
• Front-Desk Receptionist, assistant and administrative functions and sales representative.
• Basic staffing and human resource management.
• Business development and management.
• Stock and inventory control.
• Physical and In-store design, maintenance and preservation.
• Recording and updating client databases and store books.
• Research and development of potential markets, desirable product features and customer satisfaction maximization.

Reason for leaving: Career Advancement

• Telephonic inbound sales advisor.
• Sales, negotiation and client relationship management.
• Data management, policies and procedures.
• Technical meetings, training and coaching sessions.
• Monitoring of quality calls.
• Computer literacy and efficiency.
• Teamwork.
• FICA and FAIS compliance, adhere to strict underwriting processes and procedures, telephonic scripting and underwriting.
• Resolution of client dissatisfaction and transfers.

Whilst employed at Outsurance, I underwent training (SIAS Administration PTY LTD) Call Centre Etiquette - Marketing - FAIS and FICA compliance.

Reason for leaving: Further Education and Training