Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic
KARISHMA IRSHWARDHAR

KARISHMA IRSHWARDHAR

Senior Credit Controller
Relocating to Cape Town ,WC

Summary

I am dynamic individual who is self motivated, proficient in building relationships through strong rapport, works extremely well in high pressured environments and due to the opportunity been given in my current role, I have gained insight and confidence in engaging with individuals internationally and locally by adapting and aligning to their business/cultural expectations and understanding their environments. Throughout my career I have been applauded for my excellent ability to multi task, work under extreme pressure, always achieve within deadlines, trusted with highly confidential information, attention to detail and time management. I have dealt with a Ebilling book of 360 clients local and international with the book value of approximately 14 million which include the different currencies such as USD,ZAR and EUR. I bring the knowledge of portal set-ups as on some of the well known portals such as Serengeti Legal Tracker; Counsellink,Saps Ariba, Onit,Collaborati ,Corridor ect.I have dealt with some of the most well known companies from around the world.I have managed to gain 12 years experience in the legal industry.Two years in the receipting department of both local and foreign currencies and four years as a E billing clerk with various duties. i have been promoted to an Accounts Collection Controller. I supervise both Ebilling and Debtors staff and compile monthly high-end reports.

Experienced credit management professional with proven track record of optimizing cash flow and reducing outstanding debts. Strong analytical skills, attention to detail, and ability to assess creditworthiness and manage risk. Highly collaborative, adaptable, and focused on achieving results through teamwork and effective communication. Proficient in credit control processes, financial reporting, and customer relationship management.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Senior Credit Controller

Adams and Adams
07.2021 - Current
  • Supervise the Credit Control and Ebilling team
  • To maximise the collection of any overdue accounts
  • Ensure that all communication from the Credit Controllers is effective, accurate and in line with the communication guidelines of the Firm
  • Ensure all write offs are approved and processed accurately and on time
  • Assisting with Handover process and monitoring all handover accounts through consistent liaison with debt collection entity
  • Approving and monitoring client's refunds, consolidated invoices, transferring of funds from business to trust accounts and vice versa
  • Calculating and issuing of client rebates, as required
  • Manage customer ledgers ensuring timely reconciliation on key accounts
  • Minimize number of overdue accounts and monitoring Credit Control activity
  • Distribute work and ensure that queries are resolved within the specified time frame
  • Managing the Month-end statement process and procedure
  • Staff KPA on a quarterly basis
  • Ensure staff are motivated and trained as required
  • Monthly High end Reports for Partners' Meetings
  • Ensure e-billing portal access and associated compliance certificates are in place and working optimally
  • Ensure annual rate increases are attended to before the 1st January each year
  • Ensure client budgets and forecasts are uploaded as required
  • Ensure e-billing invoices are approved and paid within the agreed payment terms
  • Ensure standing instructions/billing guidelines are updated on CMS and communicated to the departments in order to update Patricia to ensure alignment across the firm
  • Provided ongoing training and mentorship to junior credit controllers, fostering a culture of continuous learning within the team.

Ebilling Clerk

Adams and Adams
04.2015 - 06.2021
  • Submitting electronic bills for different currencies via various different online portals such as the below example of the most well known portals:
  • Legal Tracker,SAP Arica,Tymetrix, Simple Legal,Datacert, Collaborati, BridgewayCorridor
  • Billing of well known Foreign and local clients
  • Portal and new client set ups
  • Month end Statement of accounts submitted via emails
  • Control of the debt collection function for e-billing clients
  • Ensure all Billing guidelines & changes are correctly communicated to Partners & staff in order for standing instructions to be updated & then filed on the system for easy reference
  • Ensure that all E-billing invoices are approved & paid within 90 days
  • Review each portal & ensure they agree with EWealth & the statement of account
  • Manage client deadlines for rate and Accrual submissions
  • Submission of CMS bills & credit notes electronically
  • Investigate & resolve complex or escalated e-billing queries
  • Emailing and liaising with clients abroad
  • Liaising with partners on a daily basis
  • Completing Vendor forms
  • Debtor's management with a book of 350 clients
  • Filling and uploading Vendor details
  • Ebilling account set ups on Ewealth
  • Consolidation on certain accounts
  • Refunds on credit notes
  • Checking the portals for rejections
  • Applying trust credits against invoices(crunching)
  • Working on various portals
  • Debtors book of 360 clients
  • Debtors book value ranging from 14 million
  • Contacting of clients local and Foreign

Receipting Clerk

Adams and Adams
04.2013 - 04.2015
  • Receipting of local and foreign Accounts
  • Accurately receipting of large amounts of money into relevant accounts
  • Receipting local and foreign trust accounts
  • Receipting of foreign bills (Cheques)
  • Sending foreign bills back to clients
  • Petty cash and Recons
  • Controlling Outstanding Deposits
  • Assisting with queries
  • Revenue stamps
  • Basic data capturing and debt collecting
  • Banking with Fidelity
  • Liaising with foreign clients regarding remittances
  • Liaising with Netback regarding payments
  • Downloading of bank statements via Nedbank
  • Trust transfers
  • FNB Statements
  • Moving of funds

Promoter

Ekuzeni Foods
03.2012 - 03.2013
  • Part time product promoter

Front end receptionist

Body Quest Gym
01.2010 - 02.2012
  • Answering and directing phone calls
  • Arranging meetings
  • Issuing visitor passes
  • Maintaining Security
  • Opening of new accounts
  • Debtors and Creditors control
  • Petty cash
  • Daily bank statements
  • General Banking

Education

High School Diploma -

Heather Secondary
Kwazulu Natal
04.2001 - 12.2005

Skills

Personal Information

  • Place of Birth: Kwa-Zulu Natal
  • Date of Birth: 09/19/88
  • Nationality: South African
  • Driving License: Yes-Code 8

Certification

Business Management

Timeline

Business Management

03-2025

Microsoft Excel Level 2: Intermediate

09-2024

Senior Credit Controller

Adams and Adams
07.2021 - Current

Leadership & Management

05-2021

Ebilling Clerk

Adams and Adams
04.2015 - 06.2021

Receipting Clerk

Adams and Adams
04.2013 - 04.2015

Promoter

Ekuzeni Foods
03.2012 - 03.2013

Front end receptionist

Body Quest Gym
01.2010 - 02.2012

High School Diploma -

Heather Secondary
04.2001 - 12.2005
KARISHMA IRSHWARDHARSenior Credit Controller