Karine Shungu Milambo

• I oversee an Agile team working on a high-profile Mobile App redesign project for the Vitality product involving high-stakes new technology and capabilities that impacts millions of users both locally and internationally.
  Vitality is a dynamic and science-based behavior change program that combines data analytics with rewards and incentives to help consumers make healthier choices.
• Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
• Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
• Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
• Instrumental in fostering an environment conducive to open communication, resulting in increased trust among team members and improved decision-making processes.

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
• Led sprint reviews and planning meetings to promote full team engagement.
• Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.

• Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
• Developed project management roadmap to define project objectives, timelines and milestones.
• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Developed project plans identifying key issues, approaches and performance metrics.
• Developed and initiated projects, managed costs and monitored performance.
• Led and managed staff of 20 team members engaged in administering complex IT infrastructure.

• Met project deadlines without sacrificing build quality or workplace safety.
• Facilitated communication between Group technology and business stakeholders for project cohesion.
• Drove team success through shared vision and recognition of quality performance.
• Identified plans and resources required to meet project goals and objectives.
• Developed and initiated projects, managed costs and monitored performance.

• o Assist in the creation and producing of a meaning full set of monthly portfolio reports within agreed timescales with explanations of variations/fluctuations
• o Provide analytical support to business stakeholders
• o Analyze and report on any underlying reasons for changes and shifts identified on the portfolio, to facilitate understanding as to portfolio and strategy impact
• o Monitor and report regularly on the effectiveness of scorecards and strategies deployed on new business, behavioral and event driven system.

• Data Analysis
• Coordinated and managed data quality
• Compiling detailed statistical reports on data for external clients

• Working with client users to define information requirements
• Identifying problems and bringing them to supervisor's attention with enough lead time to avert crises
• Assisting the specification of functional requirements for assigned application area

Graduate Program

• Worked under supervision of senior employers to help plan and direct work of organization.
• Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.
• Exposed to various departments to gain hands-on experience.