Karin van Harte

• Assist with sales at the following Sun International hotels:

- Cabanas

- Soho Hotel

- The Cascades

- The Palace of the Lost City

• Operationally Managed Credit Managers/Patient service Managers and 14 hospitals Credit Control division
• Assist hospitals in reducing their DSO days and improving Collections on a Total book of approximate R650 million
• Calculate Weekly Collections / Forecast and assist with the provision for doubtful debt(IFRS9)
• Liaise and Escalate problem cases to External Debt Collectors and Funders
• Focus on GAPS within the Health Industry and provide guidance to Hospitals on how to improve collections and minimize/prevent STALE claims
• Assist with Internal Audit for the Group (14 hospitals) with the Main Objective to Standardize processes
• Regular Visits to hospitals to provide Training
• Update of Policies and Procedures
• Responsible for writing of SOP's
• Monitor the Performance of Staff
• Managed the RAF (Road Accident Fund) book within our Group
• Have Regular Monthly meetings with Stakeholders to improve the Collections and reduce yearly commissions
• Created Flag options within SAP system with the main Objective to prevent STALE claims and determine the root cause analysis why certain cases are STALE within certain Hospitals

• Managed 25 staff members and assisted 59 hospitals at Group level
• Book value: Estimate 323 million
• Assisting with KPI and Enhancing Staff Performance
• Budgets and Financial reports
• Monthly reports (Group)
• Reduce Age Analysis
• Working Capital report for General Manager for the Group
• Defended cases, Liaising with Lawyers; and assist with litigation processes
• Weekly meetings with External Debt collectors
• Followed up Deceased estates in Government Gazette
• Compile SOP and SLA for Group on Legal Credit Control
• Implement Working Processes during centralization of Credit Control staff
• Set weekly and monthly targets for team
• Dealt with Customer Complaints for the group

• Managed 14 staff members
• Managed a total debtor's book value of approximate R60 million
• Managed every month's collects and targets to ensure every Credit Controller achieves their target and to identify problem areas
• Interacting and assisting Patients with complaints
• Weekly reporting (in the form of Pivot tables/ V-lookup/Formulas on Microsoft Excel 2010) on overdue/refunds/outstanding debtors/Foreign/COID/Legal accounts etc
• Managed the total Debtors book - Medical Aid accounts, Private/Foreign accounts, MVA accounts (Private accounts), Estate late and insolvent accounts, Arrangement Accounts, COID Accounts (WCA), Handed over accounts (Includes Debtpack and Net credit), Clearing accounts follow up, Exception reports follow up, Credit Manager report follow up with Attorney
• Achievement: Reduced Debtor days from 35 days to 21 days at Netcare Pretoria East before Head office Approached me for the Group Legal Collection Manager position

• Company Overview: Sector Property & Real Estate
• Managed team of 12-credit controller's
• Main Function was to ensure tenants do payment of rentals before deadline and action the necessary legal action if no payment received
• Assist tenants with complaints
• Weekly and Monthly budgets
• Arrear reports
• Staff Training
• Sector Property & Real Estate
• Reason For Leaving: Ready for new challenges

• Company Overview: Sector Financial Services
• Recovering (Collections) of Third Party Claims within the Insurance Industry
• Sector Financial Services
• Achievement: Collected unrecovered debt and successfully increased the monthly collections with minimum R100 000.00

• Company Overview: Sector Private Healthcare
• Responsible for credit controlling at Practice Relief on ER24
• Sector Private Healthcare
• Reason For Leaving: Ready for New Challenges

• Company Overview: Sector Legal
• Responsible for all Legal Credit Control of all Mediclinic hospitals, including: Final demand, Summons, Default judgement, Warrant Of Execution, Administration orders, Insolvent, Estates, Defended matters, Sequestration Orders, AOD (Acknowledgement of Debt), Interact with Lawyers on all Legal Aspects
• Also responsible for reconciliation of accounts
• Sector Legal
• Reason For Leaving: Transferred to Muelmed Practice Relief on 01 December 2006, Pretoria due to husband being transferred to Pretoria

• Company Overview: Sector Financial Services
• Created Estimates
• Create Purchase Orders
• Stock control of fixed assets
• Invoices, Statements, Bank statements
• Petty cash, Credit Control, Reconciliation of Cashbook
• General Ledger, Income Statement, Payroll
• Sector Financial Services
• Reason For Leaving: Company went under liquidation

• Company Overview: Sector Property & Real Estate
• Responsible for writing off bad debt
• Phoning debtors for outstanding monies
• Reconciliation of debtors accounts
• Sector Property & Real Estate
• Reason For Leaving: Three month temporary assignment finished

• Company Overview: Sector Financial Services
• Manually handling of books
• Cashbook, Payment to Creditors, Helping with Telesales
• Reconciliation of bank statements, creditors, Debtors
• Worked on Pastel V5
• Sector Financial Services
• Reason For Leaving: Temporary 3 month assignment

• Company Overview: Sector Financial Services
• Handling and control of batch register
• Payment of town planners, surveyors; consultants
• Ensure that financial reports and statistics are updated correctly
• Cash flow forecasts
• Reconciliations of creditors
• Received out of Term Promotable Merit in 01 July 1996
• Sector Financial Services
• Reason For Leaving: Took Severance Package